Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the control panel. To
determine what you should do, check the list of codes in the table below, and then try the
suggested actions.
Code
Delicate Dryer
1 DC
1 FC
1 AC
1 HC
-
1 tC
1 tC5
-
60
English
FlexDry_DM9900M-DC68-03381F_EN.indd 60
Tumble Dryer
Operating the dryer with the door open.
DC
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Invalid power source frequency
• Try restarting the cycle.
FC
• If this information code remains, contact a Samsung
service center.
Electronic control problem [Invalid Communication
(SUB PBA <-> MAIN PBA)].
AC
• Contact a Samsung service center.
High temperature heating check
• Clean the lint filter.
HC
• If this information code remains, contact a Samsung
service center.
The electronic control needs to be checked.
• Check if power is supplied properly.
9C1
• If the information code remains, contact a Samsung
service center.
The Thermistor1 resistance is very low or high.
• Check for a clogged lint screen
tC
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung
service center.
The Thermistor2 resistance is very low or high.
• Check for a clogged lint screen.
tC5
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung
service center.
Incorrect door switch.
dF
• Contact a Samsung service center.
Action
2017-01-24
1:21:47