Diagnostic (Fault) Codes
The red "Fault" light will flash a given number of times to indicate the operating
status. After a fault has been corrected, the alternator can be reset by holding
down the "Switch Pump or Clear Fault" button for 5 seconds or by removing
power. The alternator may also see that the system is functioning normally again
and self-clear the FAULT light and alarm. Fault codes and the recommended
corrective action for each are listed in the chart.
# of
Description
Flashes
System 1 is
not meeting
demand
1
or shorted
low pressure
sensor
System 2 is
not meeting
demand
2
or shorted
low pressure
sensor
Open high
3
pressure
sensor
Leads to drive
4
1 are open
circuit
Leads to drive
5
2 are open
circuit
Pressure
sensors not
6
set far
enough apart
SubDrive Duplex Alternator
Possible Cause
System 1 is not
meeting demand or
lower set pressure
sensor is shorted
System 2 is not
meeting demand or
lower set pressure
sensor is shorted
Leads to higher set
pressure sensor
may be open or
broken or the
sensor itself may
have failed to open
Leads from drive
1 to alternator are
damaged or not
connected
Leads from drive
2 to alternator are
damaged or not
connected
Pressure sensor
differential's too
close. Both drives
are trying to meet
system demand at
the same time
Corrective Action
Drive Fault: Check drive 1's front panel for
possible fault code and follow corrective
actions for that fault code. Make sure that
drive 1 has a green light (i.e. it has power).
Not Meeting Demand: Application has water
demand exceeding the ability of a single
drive to maintain constant pressure which is
a normal operating condition.
Lower Set Pressure is Shorted: Check
the lower set pressure sensor to see if its
contacts are shorted together.
Drive Fault: Check drive 2's front panel for
possible fault code and follow corrective
actions for that fault code. Make sure that
drive 2 has a green light (i.e. it has power).
Not Meeting Demand: Application has water
demand exceeding the ability of a single
drive to maintain constant pressure which is
a normal operating condition.
Lower Set Pressure is Shorted: Check
the lower set pressure sensor to see if its
contacts are shorted together.
Check the leads to the higher set pressure
sensor. Check the sensor itself. Check the
leads to alternator's terminal block.
Check leads from drive 1 to alternator. Check
connection at terminal block of drive 1 and
connection at alternator terminal block.
Check leads from drive 2 to alternator. Check
connection at terminal block of drive 2 and
connection at alternator terminal block.
Adjust pressure sensors so the psi difference
is great enough to get only one drive to
run at a time; at least 3 psi should be
enough difference.
15