The power and loop indicator
lights are off.
The power light is on and the
loop indicator light is off.
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your area before
discarding spent batteries. At the end of the product life, please contact our Customer Care Centre to receive
instructions on proper disposal of the unit. Please do not dispose of the unit in household or municipal waste.
For a listing of Customer Care Centre telephone numbers in your area, visit our website at www.petsafe.com.
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment
must be recycled. If you no longer require this equipment, do not place it in the normal municipal waste
system. Please return it to where it was purchased in order that it can be placed in our recycling system. If this
is not possible, please contact the Customer Care Centre for further information. For a listing of Customer
Care Centre telephone numbers, visit our website at www.petsafe.com.
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• Check that the power adaptor is plugged into the
fence transmitter.
• Check that the power adaptor is plugged into the
outlet properly.
• If the system is plugged into a RCD or GFCI outlet,
check to see if the circuit has been tripped. Reset the
RCD or GFCI circuit if required.
• Verify that the outlet is working properly by plugging in
a known working item such as a radio.
• Try plugging the fence transmitter into another
standard mains power outlet.
• If the lights still do not come on, the fence transmitter
and/or power adaptor needs to be replaced. Contact
the Customer Care Centre.
• Check the boundary wire connections at the fence
transmitter for proper connection.
• Check for broken or damaged boundary wires at the
outside entry to the house.
• Perform the "System Test" to determine if the fence
transmitter needs to be replaced.
• If the fence transmitter is functioning properly, you have
a break in your boundary wire (see the "Wire Break
Location Test" section).
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