Hassle-Free Replacement Warranty –
50 United States and District of Columbia
We're so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Stand Mixer
Attachment should fail within the first year of
ownership, KitchenAid will arrange to deliver
an identical or comparable replacement to
your door free of charge and arrange to
have your original Stand Mixer Attachment
returned to us. Your replacement unit will
also be covered by our one year limited
warranty. Please follow these instructions to
receive this quality service.
Hassle-Free Replacement Warranty – Canada
We're so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Stand
Mixer Attachment should fail within the first
year of ownership, KitchenAid Canada will
replace your Stand Mixer Attachment with
an identical or comparable replacement.
Your replacement unit will also be covered
by our one year limited warranty. Please
follow these instructions to receive this
quality service.
How to Arrange for Warranty Service
Your Stand Mixer Attachment(s) is covered
by a one-year limited warranty from the
date of purchase. KitchenAid will pay for
replacement parts and labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
If your Stand Mixer Attachment should fail
within the first year of ownership, simply call
our toll-free Customer Satisfaction Center at
1-800-541-6390 Monday through Friday,
8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m. Give the consultant your
complete shipping address. (No P.O. Box
numbers, please.)
When you receive your replacement Stand
Mixer Attachment, use the carton and
packing materials to pack up your original
Stand Mixer Attachment(s). In the carton,
include your name and address on a sheet of
paper along with a copy of the proof
of purchase (register receipt, credit card
slip, etc.).
If your Stand Mixer Attachment should fail
within the first year of ownership, take the
Stand Mixer Attachment or ship collect to
an Authorized KitchenAid Canada Service
Centre. In the carton include your name
and complete shipping address along
with a copy of the proof of purchase
(register receipt, credit card slip, etc.). Your
replacement Stand Mixer Attachment will
be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777. Or
write to us at:
Customer eXperience Centre
KitchenAid Canada
200-6750 Century Ave.
Mississauga, ON L5N OB7
in Puerto Rico
Take the Stand Mixer Attachment(s) or
ship prepaid and insured to an Authorized
KitchenAid Service Center. Your repaired
Stand Mixer Attachment(s) will be returned
prepaid and insured. If you are unable to
obtain satisfactory service in this manner,
call toll-free 1-800-541-6390 to learn the
location of a Service Center near you.
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