Ingo HEU004D Manual De Instrucciones página 41

Troubleshooting
1. Tablet doesn't power ON.
• Check the tablet's power level, charge it with the adaptor for 2 hours and check again.. Or connect
your tablet with your computer via USB cable to see if it can be powered on.
2. No sound from earphone
• Check if volume is set to '0'. Or earphone may be broken, please change another one.
3. Loud noise from earphones or speaker
• Check if there is dust in the earphone or speaker. Check if the file is broken.
4. Tablet gets locked and doesn't respond to touch or buttons.
• Reset your tablet. You can use a pin to stab the reset hole to restart your tablet.
5. Screen drift or unresponsive screen
• To correct it, you may Go to Settings → Accessibility → Touch panel calibration to calibrate it;
• In case calibration can not be carried out, you may press the power button for about 15 seconds
to force the tablet to shut down. Calibration will be automatically done as soon as you start up
your tablet again.
• Use a USB mouse to carry out calibration operations on your tablet.
6. Application not workable
• Not all Android apps are compatible with all Android devices. If you have downloaded the app try
to download it again and reinstall it.
8. How delete a Google account?
• If an account is added, the account is shown in "Accounts & sync" of "Settings", where you may
also add another account. To delete an undesired account, go to "Settings" → "Privacy settings" →
"Factory data reset". Your tablet's internal storage, installed apps, etc. will also be deleted, except
pre-installed apps and the data in your flash memory. Be careful before you carry out this
operation.
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