5
Maintenance and Troubleshooting
Display
Action
Blood or control solution was applied to the test strip before the flashing drop
symbol appeared on the display. Discard the test strip and repeat the blood
glucose or control test.
An electronic error occurred, or in rare cases, a used test strip was removed and
reinserted. Turn the meter off and on, or take the batteries out for 20 seconds and
reinsert them. Perform a blood glucose or control test.
The temperature is above or below the proper range for the system. Refer to the
test strip package insert for system operating conditions. Move to an area with the
appropriate conditions, wait 5 minutes, and repeat the blood glucose or control
test. Do not artificially heat or cool the meter.
The batteries are almost out of power. Change the batteries now. If the message
reappears after the batteries have been replaced, slide the battery drawer out of
the meter, press any meter button, then reinsert the battery drawer back into
position.
The time and date settings may be incorrect. Make sure the time and date are
correct and adjust, if necessary.
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