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Troubleshooting
Use the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealer
or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS
•
Make sure the power cord is plugged in.
•
Try another AC outlet.
TV does not
•
Power is off, check fuse or circuit breaker.
operate.
•
Unplug unit for an hour, then plug it back
in.
•
Station or Cable TV experiencing
problems, tune to another station.
Poor sound
•
Check sound adjustments (Volume and
or no sound.
Mute).
•
Check for sources of possible
interference.
•
Station or Cable TV experiencing
problems, tune to another station.
•
Make sure channels are set into memory.
Poor picture
•
Check antenna or Cable TV
or no picture.
connections, adjust antenna.
•
Check for sources of possible
interference.
•
Check picture control adjustments.
•
Station or Cable TV experiencing
problems, tune to another station.
Poor
•
Make sure channels are set into memory.
reception on
Station is weak, adjust antenna to
•
some
receive desired station.
channels.
•
Check for sources of possible
interference.
•
Station or Cable TV experiencing
problems, tune to another station.
•
Make sure channels are set into memory.
Poor color or
•
Check picture control adjustments.
no color.
•
Check antenna or Cable TV
connections, adjust antenna.
•
Check for sources of possible
interference.
•
Station or Cable TV experiencing
Picture
problems, tune to another station.
wobbles or
•
Make sure channels are set into memory.
drifts.
•
Cable TV company is scrambling signal.
•
Adjust antenna.
FOR CUSTOMER SERVICE, ADDITIONAL SET-UP AND OPERATING ASSISTANCE, OR TO ORDER ACCESSORIES PLEASE CALL:
WHEN CALLING CUSTOMER SERVICE PLEASE HAVE YOUR MODEL NUMBER READY
FOR INFORMATION ON OUR OTHER PRODUCTS, OR TO ORDER ACCESSORIES ONLINE, PLEASE VISIT OUR WEBSITE AT
24
POSSIBLE SOLUTIONS
1 800 289 0980
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
www.orionsalesinc.com
SYMPTOMS
Digital
broadcasting
•
Check digital signal strength.
screen
problem.
•
Check all Cable TV connections.
•
Set Air/Cable menu option to the Cable
No CATV
mode.
reception.
•
Station or Cable TV system problems,
try another station.
•
Check antenna connections, adjust or
Horizontal or
re-direct antenna.
diagonal bars
•
Check for sources of possible
on screen.
interference.
•
Make sure Signal Type option is in the
No reception
appropriate mode.
above
•
If using antenna, check UHF antenna
channel 13.
connections.
•
Batteries are weak, dead or inserted
incorrectly.
•
Remote is out of range, move closer to
No Remote
TV (within 15 feet).
operation.
•
Make sure Remote is aimed at sensor.
•
Confirm there are no obstructions
between the Remote and the TV.
•
Make sure the power cord is plugged in.
•
Sleep Timer is set.
TV shuts off.
•
Power interrupted.
•
TV station experiencing problems or
program tuned is not closed captioned.
Closed -
Try another channel.
Caption is not
•
Check Cable TV connection or VHF/UHF
activated.
antenna, reposition or rotate antenna.
•
Set closed caption decoder in the menu.
TV is not
•
Select proper language in the menu
shown in your
options.
language.
OR WRITE TO:
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