Troubleshooting
Message
Possible causes
Battery is not charged.
Outside temperature is too
hot or cold.
Contact problem.
No voltage.
Charging error
Charger defective.
Wrong charger.
Battery defective.
Number not
The fixed dial number
permitted
function is on.
Files not open
Unsupported file format.
114
Possible Corrective Measures
Charge battery.
Make sure the phone is charging at normal
temperature.
Check the charger and connection to the phone.
Check the battery contacts, and clean them if
necessary.
Plug the charger into a different socket.
If the charger does not warm up, replace it.
Only use original LG accessories.
Replace battery.
Check settings.
Check the file formats that can be supported.