Troubleshooting - Eaton Pulsar Serie Manual De Instalación Y Usuario

Troubleshooting

(For further information, visit the eaton.com site or contact after-sales support.)
Problem
1 The battery backup outlets 9
◗
are not supplied with power.
2 The connected devices are not
◗
supplied when AC power fails.
3 AC power is available, but the
◗
UPS operates on battery power.
4 The filtered outlets 8 are not
◗
supplied.
5
Green button 13 flashes
◗
frequently and audio alarm
beeps.
6 Red LED 12 is on and the
◗
audio alarm beeps every 30
seconds.
7 Red LED 11 is on and the
◗
audio alarm beeps every 30
seconds.
8 Green LED 10 is off and the
◗
filtered outlets 8 are supplied.
9 The telephone line is disturbed
◗
or modem access is not
possible.
10 Red LED 11 flashes.
◗
Advanced customizing of your UPS:
Sensitivity to variations of the AC power supply
Only to be used if frequent switching to the UPS
◗
battery due to large variations in the AC supply
voltage.
Accessing the programming mode: with the device
◗
switched off, press button 13 for 6 s and release it
once LEDs 11 12 13 have come on.
Display of the 3 possible voltage ranges according to
◗
the status of LEDs 11 and 12 :
Normal mode Extended
(factory mode:
configuration): AC supply
AC supply between 150V
between 165V and 285V
and 285V
12 12
11 11
13 13
Change from one mode to another by
successively pressing button 13 .
Memorizing the mode: 10 s after the last press of the
◗
button.
MAU-00033 AE
Diagnostic
Button 13 is not lighted on.
◗
The devices are not connected to
◗
the battery backup outlets 9 .
Circuit breaker 14 , located under
◗
the UPS, has been tripped by an
overload on the UPS output.
The wall outlet is not supplied.
◗
Circuit breaker 14 , located under
◗
the UPS, has been tripped by an
overload on the UPS output.
The UPS frequently operates on
◗
battery power because the AC
power source is of poor quality.
The UPS battery backup outlets 9
◗
are overloaded.
A fault has occurred on the UPS.
◗
The battery backup outlets 9 are
no longer supplied.
Surge protection is no longer
◗
provided.
Surge protection on the telephone
◗
line is no longer provided.
The battery has reached the end
◗
of its service life.
Audio alarm
Possibility of deactivating the audio alarm when the
◗
UPS is operating on the battery.
Accessing the programming mode: with the device
◗
switched off, press button 13 for 11 s and release it
once the audio alarm sounds.
Display of the 2 possible audio alarm modes:
◗
Sensitive mode: Normal mode (factory
AC supply configuration):
between 175V the UPS emits a beep
and 285V every 10 s when operating
on its battery.
12
11
13
Memorizing the mode: 5 s after the last press of the
◗
button.
Solution
Press button 13 and check that it
◗
turns green.
Connect the devices to the battery
◗
backup outlets 9 .
Disconnect excess equipment
◗
and reset the circuit breaker 14 by
pressing the corresponding button.
Supply power to the wall outlet.
◗
Disconnect excess equipment
◗
and reset the circuit breaker 14 by
pressing the corresponding button.
Have the electrical installation
◗
checked by a professional or use
another wall outlet.
Disconnect excess equipment
◗
connected to the battery backup
outlets 9 .
Call after-sales support.
◗
Call after-sales support.
◗
Disconnect the telephone line from
◗
the wall outlet.
Call after-sales support.
◗
Have the battery replaced.
◗
Normal mode
activated:
programming
by continuous
beep.
Change from one mode to another by
successively pressing button 13 .
Silent mode:
the UPS emits a single
beep when switching to
battery operation and
then remains silent.
Silent mode
activated:
programming
by a beep every
second.
7