7. TROUBLESHOOTING GUIDE
If one of the following problems occurs when using your MyScale, refer to this troubleshooting
guide. If the problem persists, please contact our customer support at support.bewell-connect.
com.
SCREEN ERROR
is displayed
The icon
is displayed
"O-LD"
Nothing appears on the scale
BewellConnect - BW-SC2 / BW-SC3 / BW-SC4 / BW-SC6 - User Manual - 082017v1
POSSIBLE CAUSES
Dead batteries
Overload warning
No battery inserted
SOLUTION
Insert new batteries
The maximum weight
supported by the scale is for
MyScale Analyzer BW-SC2
and MyScale Initial BW-SC3:
397 lb / 180 kg, for MyScale
XL BW-SC4 and MyScale
XL BW-SC6: 441lb / 200
kg. Immediately remove
the weight from the scale.
Irreversible damage could
be caused to the device
Insert batteries.
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