TROUBLESHOOTING
BREWER BREWS ONLY A PARTIAL CUP
• Clean the Pod Holder if necessary (refer to page 16).
• The Water Reservoir may have been removed during brewing. Replace the Water Reservoir
and perform a cleansing brew (refer to page 10) without a pod.
• Descale the brewer (refer to pages 21 – 2 2).
• If you have repeated the descale procedure on your brewer two times and it is still only
brewing a partial cup, contact Customer Service. Mexico City and the metropolitan area:
58 13 88 85. Interior without cost: 01 800 97 618 00.
THE TOUCH DISPLAY INDICATES "MORE WATER PLEASE."
• If the water level is not low, remove the Water Reservoir and empty the water. Then
thoroughly clean (refer to page 15). Fill the Water Reservoir to the MAX FILL line, return it
to the brewer, and ensure it is seated properly in its Base.
THE TOUCH DISPLAY INDICATES "SORRY, BREW INTERRUPTED."
OR "SORRY, THERE IS A PROBLEM."
• These screens indicate there are coffee grounds stuck in the Entrance Needle. Use caution
and slowly lift the Handle and remove the pod from the brewer. To release the clogged
needle, use the Brewer Maintanance Accessory included with your brewer. Refer to the
instructions on page 17 or the guide included with the Accessory.
THE K-CUP
POD HAS A KEURIG
®
• Keurig cannot guarantee that pods without the Keurig
Some Keurig brand pods produced prior to January 2014 may not be enabled to work with
the Keurig
brewer. Please contact Customer Service for a solution. Mexico City and the
®
metropolitan area: 58 13 88 85. Interior without cost: 01 800 97 618 00.
STILL HAVING TROUBLE? VISIT KEURIG.COM.MX FOR MORE INFORMATION.
LOGO, BUT TOUCH DISPLAY INDICATES "OOPS!"
®
logo will work in the Keurig
®
26
brewer.
®