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Before you call for service...
OPERATION
Washer won't operate
Time not shown
on display
Movement inside machine
when shut off
PERFORMANCE
Clothes too wet
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
10
Possible Causes
Washer is unplugged
Water supply is turned off
Controls are not set properly
e
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is
tripped/blown
Electronics need to be reset
START was not pressed
Lid magnet missing
Unit filling
Shifting mechanism is
disengaging the motor
Basket moves or rotates freely
Possible Causes
Incorrect cycle selected.
Wash load out of balance
Incorrect use of fabric
softener
Dye transfer
Detergent amount
Hard water
Water is not hot enough
Washer is overloaded
Detergent is not dissolving
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric
softener
What To Do
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check controls.
• Close lid and reset cycle, to the beginning if necessary.
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have a separate outlet.
• Unplug washer, wait 2 minutes, plug back in and press START.
• Press START.
• Call for service.
• This is normal. Estimated time remaining is updated during
fill time.
• When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
• Washer basket does not have a traditional brake. Basket will
move freely. This is normal.
What To Do
• Make sure the cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
• Redistribute load in washer and run through Drain & Spin cycle.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
• Pretreat stain and rewash.
• Sort whites or lightly colored items from dark colors.
• Be sure to follow detergent manufacturer's directions.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
• Loosely load clothes in the washer basket. Adjust load size based
on item size and material. For best results, load items around the
outside of the basket.
• Add detergent before you load items.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
• Separate lint producers from lint collectors.
• Wash small loads for a shorter time than larger loads.
• Add detergent before you load items.
• Try a liquid detergent.
• Use warmer water temperature.
• Loosely load clothes in the washer basket. Adjust load size based
on item size and material. For best results, load items around the
outside of the basket.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
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