Technical Support - Hercules XPS 101 Manual Del Usuario

4. TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.hercules.com and select your language.
From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions
of drivers and software) that may help to resolve your problem. If the problem persists, you can contact the
Hercules products technical support service ("Technical Support"):
By email:
In order to take advantage of technical support by email, you must first register online. The information you
provide will help the agents to resolve your problem more quickly.
Click Registration on the left-hand side of the Technical Support page and follow the on-screen instructions.
If you have already registered, fill in the Username and Password fields and then click Login.
By telephone:
08450800942
United
Kingdom
at local rate
1-866-889-5036
United States
1-866-889-2181
Canada
80887690
Denmark
0200884567
Sweden
0800 913060
Finland
Monday to Friday from Noon to 4pm and 5pm to 10pm
Charges
Saturday from 9am to Noon and 1pm to 7pm
Sunday from 9am to Noon and 1pm to 4pm
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday from 8am to 2pm
Free
Sunday from 8am to 10am
(Eastern Standard Time)
Monday to Friday from 7am to 11am and from Noon to 5pm
Saturday from 8am to 2pm
Free
Sunday from 8am to 10am
(Eastern Standard Time)
Monday to Friday from 1pm to 5pm and 6pm to 11pm
Saturday from 9am to 1pm and 2pm to 8pm
Free
Sunday from 10am to 1pm and 2pm to 5pm
(English)
Monday to Friday from 1pm to 5pm and 6pm to 11pm
Saturday from 9am to 1pm and 2pm to 8pm
Free
Sunday from 10am to 1pm and 2pm to 5pm
(English)
Monday to Friday from 2pm to 6pm and 7pm to Midnight
Saturday from 10am to 2pm and 3pm to 9pm
Free
Sunday from 11am to 2pm and 3pm to 6pm
(English)
User Manual – 9/10