Troubleshooting - ION DESK ROCKER Manual De Inicio Rápido Del Usuario

TROUBLESHOOTING

Please refer to the following list of common troubleshooting scenarios if you run into
problems.
PROBLEM
Speakers do not work.
I am only hearing audio from
the right speaker.
I am experiencing distortion
when recording from external
sources.
I am experiencing a lot of
latency or "lag".
I am experiencing
dropouts and glitches.
My software DAW is not
"seeing" the speakers.
CAUSE
Speakers not plugged in.
Speakers not turned on.
Speakers not connected to
computer.
Problem is caused by use of a
hub.
Headphones are plugged in.
Volume is all the way at
minimum..
Left speaker not connected.
Gain levels of your input
sources are too hot.
Software monitoring has not
been truned off and is causing
a feedback loop.
Buffer size in your software is
set too high.
The class-compliant
drivers are insufficient.
audio Buffer size in your software is
set too low.
Speakers were
after the software was started.
Make sure that the speakers are
connected to a live power source.
Make sure that the speakers are turned
on. The blue LED will be illuminated
while the speakers are on.
Make sure that the speakers are
connected to a functioning USB port on
your computer.
We strongly recommend that you avoid
using USB hubs and connect the
speakers directly to your computer.
Remember that while the heaphones
are plugged in, the speakers will not
output
headphones if you would like to listen
through the speakers.
Turn up the volume knob on the front to
a suitable level.
Make sure that the left speaker is
connected to the right speaker with the
included 1/8" cable.
Turn down the audio level of your input
sources.
when using multiple sources, as the
inputs on the rear panel of the speakers
will be
entering your computer.
Make
monitoring is turned off when recording
from external
feedback and distortion.
Set the buffer size to a lower value.
This is usually done in your software's
Audio settings or perferences.
audio Download the free ASIO4ALL driver
from www.asio4all.com.
achieve better results under extremely
low latency settings.
Exteremely low buffer sizes can result
in your computer working harder than it
can, causing unwanted dropouts and
glitches. Select a higher buffer size in
your software to avoid this.
connected Some configurations require that audio
and MIDI devices are connected prior
to starting any software applications
with which you may wish to use the
devices. Try restarting the application
with the speakers plugged in and
powered on.
7
SOLUTION
audio. Disconnect
This is extrenely important
summed together
sure that your software
sources to
It may help
the
before
avoid