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Troubleshooting
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AUTHORIZED SERVICE PROVIDER IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations, will not require repairs.
Issue
Unit does not turn
on when pressing
ON/OFF button
The unit changes
from COOL/HEAT
mode to FAN
mode
The indoor unit
emits white mist
Both the indoor
and outdoor units
emit white mist
Possible Causes
The Unit has a 3-minute protection feature that prevents
the unit from overloading. The unit cannot be restarted
within three minutes of being turned off.
The unit may change its setting to prevent frost from
forming on the unit. Once the temperature increases, the
unit will start operating in the previously selected mode
again.
The set temperature has been reached, at which point the
unit turns off the compressor. The unit will continue
operating when the temperature fluctuates again.
In humid regions, a large temperature difference between
the room's air and the conditioned air can cause white
mist.
When the unit restarts in HEAT mode after defrosting,
white mist may be emitted due to moisture generated
from the defrosting process.
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