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Troubleshooting
1.
The green light never stops flashing:
If your INFORAD's green light continues to flash for a sustained period of time (greater
than 15 minutes), this indicates the unit cannot find the necessary number of satellites (3
minimum) and the following should be checked:
1.
When you plug your Inforad in for the very first time it can sometimes
take a little longer to acquire satellites. Please be patient; it should not
take more than 5 minutes at most.
2. It is easier for your Inforad to first acquire satellites when your vehicle
is stationary. A brief wait before setting off is all that is normally required.
3.
If the green light continues to flash, check that there is a clear line
of sight between the antenna and the sky. Perhaps a saddle or luggage
strapped to the back of your bike is blocking the signal.
4.
You may be too close to a tall building, tree coverage or some other
obstacle that impairs the GPS signal. Make sure your Inforad is mounted
to ensure a clear line of sight.
2.
INFORAD MANAGER cannot detect the device
Before contacting Technical Support, we would ask that you read the following notice
beforehand, as many issues can be quickly resolved:
1.
Please check that the INFORAD MANAGER has been correctly
downloaded to your PC/Laptop/Notebook. If this has not been done
or you cannot find the programme on your system, please refer to the
'Download & Register' section on the website www.gpsinforad.com and
follow the on- screen instructions. If you have correctly downloaded
please read on.
2.
INFORAD MANAGER needs to be connected to the INFORAD
processor via your PC to perform all of its functions. Please ensure that
the USB cable is properly inserted if INFORAD MANAGER has pro-
blems detecting the device. The INFORAD MANAGER 'Welcome' page
gives you the status of the device's connection. If the software cannot
detect or connect to your INFORAD, please try another USB 'com' port.
If the device is recognised by INFORAD MANAGER, please read the
next point.
© INFORAD Ltd 2005 - Quick Start guide v1.2
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