WARRANTY POLICY
3 YEAR LIMITED WARRANTY
PLEASE SAVE YOUR SALES RECEIPT! The receipt is your proof of
purchase and confirms the product was purchased at an authorized
Furman dealer. It will need to be submitted to Furman in order to pro-
cess any warranty claims.
Furman, a brand of Core Brands LLC., warrants its M-8x AR (the "Prod-
uct") as follows:
Furman warrants to the original purchaser of the product that the
product sold hereunder will be free from defects in material and work-
manship for a period of three years from the date of purchase. If the
product does not conform to this Limited Warranty during the warranty
period (as herein above specified), purchaser shall notify Furman of
the claimed defects by calling 800-472-5555 or via email (techsupport@
furmansound.com). If the defects are of such type and nature as to be
covered by this warranty, Furman shall authorize purchaser to return
the product to Furman. Warranty claims MUST be accompanied by a
copy of the original purchase invoice or receipt showing the purchase
date. Shipping charges to Furman must be prepaid by the purchaser of
the product. Furman shall, at its own expense, furnish a replacement
product or, at Furman's option, repair the defective product. Return
shipping charges back to purchaser will be paid by Furman.
THE FOREGOING IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PAR-
TICULAR PURPOSE.
Furman does not warrant against damages or defects arising out of
improper use or abnormal handling of the product, or against defects
or damages arising from improper installation. This warranty shall be
cancelable by Furman at its sole discretion if the product is modified
in any way without written authorization from Furman or Core Brands
LLC. This warranty also does not apply to products upon which repairs
have been affected or attempted by persons other than pursuant to
written authorization by Furman or Core Brands LLC.
THIS WARRANTY IS EXCLUSIVE. The sole and exclusive obliga-
tion of Furman shall be to repair or replace the defective product in
the manner and for the period provided above. Furman shall not have
any other obligation with respect to the products or any part thereof,
whether based on contract, tort, strict liability or otherwise. Under no
circumstances, whether based on this Limited Warranty or otherwise,
shall Furman be liable for incidental, special, or consequential dam-
ages. This Limited Warranty states the entire obligation of Furman with
respect to the product. If any part of this Limited Warranty is deter-
mined to be void or illegal, the remainder shall remain in full force and
effect.
Phone: 707-763-1010 • Fax: 707-763-1310 • Web: www.furmansound.com • E-mail: info@furmansound.com
1800 South McDowell Blvd., • Petaluma, CA 94954 USA
® 2014 Core Brands LLC. All rights reserved. Furman is a registered trademark of Core Brands LLC, a company of Nortek, Inc.
www.furmansound.com
SERVICE
NOTE: All equipment being returned for repair must have an RMA
(Return Materials Authorization) number. To receive an RMA number,
please contact Furman Technical Services at techsupport@furman-
sound.com or call, (800) 472-5555, between the hours of 6 a.m. and
4 p.m., U.S. Pacific Time. In order to issue an RMA number, Furman
will require the Model and Serial Number of the product, your name,
address, phone number, and a brief description of the problem. An
email address, if available, will be helpful in expediting your RMA. If the
unit is being returned for warranty service, further information may be
required to substantiate the warranty status.
Please be sure that your RMA product it is adequately packed and
cushioned against damage in shipment. We suggest that you retain
and use the original packaging to ship RMA materials for servicing.
Furman assumes no liability for damages that occur during shipment.
The RMA number should be prominently displayed on the shipping
label or outside of the package. Please enclose a note with the RMA
number, the Serial Number, your name, address, phone number and a
brief description of the problem – failure to do so may delay diagnosis
and repair
Furman Sound and Core Brands LLC. reserve the right to repackage
and return repaired items using packaging materials deemed appro-
priate and suitable to for safe transit. Customer supplied materials,
such as blankets, bubble wrap, packaging foam, and the like may
be discarded if not suitable for shipment. Additionally, professional
containers such as Road/Flight Cases may be shipped back separately
at the owner's expense if Furman Technical Services determines that
the Road / Flight Case is unsuitable for the safe return of the RMA
Materials.
Units under warranty shall be returned free of charge as stated in the
Limited Warranty section of this manual. If you have any questions,
please contact Furman Technical Services between 6 a.m. and 4 p.m.,
U.S. Pacific Time, (800) 472-5555, or via email techsupport@furman-
sound.com
• 877-486-4738
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