Troubleshooting - Rane 1010X Guia De Inicio Rapido

Troubleshooting

If you encounter a problem, try doing these things first:
•
Make sure all cables and other connected devices are properly and securely connected.
•
Make sure you are using Terminal 1010x as described in this user guide.
•
Make sure your other devices or media are working properly.
•
If you believe Terminal 1010x is not working properly, check the following table for
your problem and solution.
Problem:
Power does not turn on.
Terminal 1010x does not produce
any sound, or the sound is
distorted.
Ethernet Link LED indicators do not
come on after plugging the HAL
into a network switch or
connecting it directly to a
computer.
Terminal 1010x does not connect
to the web browser.
After opening Halogen, Terminal
1010x does not appear in the
Connect To Device window.
10
Solution:
Make sure Terminal 1010x's power input is properly
connected to a power outlet using the included power
cable.
Make sure all cable and device connections are
secure and correct.
Make sure none of the cables are damaged.
Make sure the settings on your Bluetooth device,
loudspeaker, mixer, etc. are correct.
Make sure the Ethernet cable or crossover cable is
not broken. Try using a different cable.
Try plugging the cable into a different port on the
network switch.
Press the Home button on Terminal 1010x until the
Wired Network Settings page appears on the
display. Make note of the DHCP IP address. Type this
address into your web browser to load the web
interface.
Make sure that you can connect to the Terminal
1010x web server through a browser.
Make sure that the RaneLink II service is running. If
not, restart it.
Make sure to add the following to your firewall and
virus protection exception lists: Halogen.exe,
RaneLink.exe (port 4994), hal1.pcops.exe, and
python.exe.