Troubleshooting; Service Indicator; Unit Operation; The Product Rating Plate. Refer To Page 4 For Rating Plate - Sub-Zero 424G Manual Del Usuario

TROUBLESHOOTING

Troubleshooting

SERVICE INDICATOR

'SERVICE' flashes in control panel display.
• Verify condenser is clean.
• Turn unit off at the control panel, then on. If indicator
continues to flash, contact Sub-Zero factory certified
service.

UNIT OPERATION

No lights or cooling.
• Verify power is on.
• Verify electrical power to unit and home circuit breaker
is on.
No lights.
• Door may have been left ajar which has disabled lights
to eliminate excess heat. If lights are out, close door for
one hour. If lights are still out, contact Sub-Zero factory
certified service.
• Cabinet lighting must be replaced by Sub-Zero factory
certified service.
Condensation forms inside unit.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Verify door gasket does not have rips or tears. If it does,
contact Sub-Zero factory certified service.
Sub-Zero, Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and
service marks of Sub-Zero, Inc. Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appli-
ance, Inc. (collectively, the "Company Marks.") All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
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10 Sub-Zero Customer Care 800.222.7820
High temperatures, unit runs excessively or unit giving off
too much heat.
• Verify condenser is clean.
• Verify door is closing properly.
• Verify door has not been left ajar.
• Increased ambient temperatures may cause compres-
sors to run longer.
• If temperature display shows 45° and 55°, but is not
cooling, unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
ODOR
• Unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
SERVICE
• Maintain the quality built into your product by contacting
Sub-Zero factory certified service. For the name of the
nearest Sub-Zero factory certified service, check the
contact & support section of our website, subzero.com
or call Sub-Zero customer care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on

the product rating plate. Refer to page 4 for rating plate

location.
• For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 2.