I am unable to add my printer in the Add Printer Wizard screen.
Possible Solution:
Your printer may not be compatible with the Wireless USB Print Server. Close all the print server
setup screens and disconnect the printer from the Wireless USB Print Server. Install the printer on
your computer according to the printer manufacturer's instructions. When finished, reconnect the
printer to the Wireless USB Print Server. Click Windows Start, Programs, Print Server, and then
Print Driver Setup. Follow the on-screen instructions in the Printer Port Setup procedure to com-
plete the installation.
I am unable to print a test page.
Possible Solution
Click Windows Start, Control Panel, and then Printers and Faxes (This may be slightly different
depending on your operating system). Right-click the printer you just installed, select Properties,
and then click the Ports tab. Make sure the USR5436 port is selected. If it is not, select it, click
Apply, and then click OK. You should now be able to print a test page.
I am unable to print via a wireless connection or the Wireless Print Server is
not connecting to my wireless network.
Possible Solution:
Make sure you have the SSID and security information that match the settings of the wireless
router in your network. If any of this information doesn't match, you will not be able to connect to
the wireless network. You will need to connect the print server to your wireless router using an
Ethernet cable in order to make any configuration changes.
Possible Solution:
Make sure your wireless router or access point is using only WEP or WPA-PSK with TKIP for secu-
rity. These are the only two types of security that the Wireless USB Print Server supports.
I created a new wireless network and the Wireless USB Print Server is not
connecting to it.
Possible Solution:
Insert the U.S. Robotics Installation CD-ROM into your CD-ROM drive. Click Setup Wizard and fol-
low the on-screen instructions. When you get to the areas concerning wireless settings, enter the
appropriate information for the new wireless network to which you want the print server con-
nected.
I have installed my multi-function printer, but my fax and scanner capabili-
ties do not work.
Possible Solution:
If you have a multi-function printer (printer/fax/scanner) connected to the Wireless USB Print
Server, only the printer functionality will work.
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