Getting connected: Part 1
Before you begin
1
Download the app
Search for the latest Dyson Link app on
the App Store or Google Play.
2
Ensure you have the
following information:
Home Wi-Fi
password
Robot's serial
number
Make a note of the robot's serial
number – you will need this to identify
your robot's Wi-Fi network during
connection. This can be found either on
the back of this user guide or behind the
clear bin on the robot.
Robot's code
Make a note of the robot's code - you
will need this to connect your robot. This
can be found either on the back of this
user guide or behind the clear bin on
the robot.
3
Check your Wi-Fi
Check that your dock is set up only a
short distance from your Wi-Fi router and
that it is powered.
Make sure that your device is on the same
network that you want to connect your
robot to.
The robot connects to 2.4GHz networks,
which includes most modern routers.
Check your router documentation
for compatibility.
Supported Wi-Fi protocols
– IEEE802.11b (Not recommeded)
– IEEE802.11g
– IEEE802.11n (Support only for 2.4GHz)
Check that your device's Wi-Fi is enabled
and that it has a strong Wi-Fi signal, for
example try visiting your favorite website.
Further information is available at
www.dyson.com/support/robots
If you require any assistance please
contact the Dyson Helpine on
1-866-664-8997
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