TROUBLESHOOTING
Problem
Burner does not ignite.
Burner does not
operate.
Burner flames are
uneven, yellow and/
or noisy.
Burner flames are too
high or too low.
Burner makes popping
noises.
Excessive heat around
the cookware
Problem
Oven is not heating.
Oven display is off.
Cooling fan continues
to run after the oven is
turned off.
Oven light does not
turn on.
Possible Causes
There is no power to the cooker
top.
Air may be in the gas line.
Control knob is not set
correctly.
Burner ports are blocked.
Burner ports are blocked.
Burner caps are positioned
incorrectly.
Propane gas is being used.
Cooktop gas supply is incorrect.
The gas pressure is incorrect.
Burner is wet.
Burner cap and/or gas spreader
is not positioned correctly.
The cookware is not the proper
size for the burner.
Possible Causes
There is no power to the oven.
Power interruption
The electronic components
have not yet cooled sufficiently.
Light bulb is either lose or
burned-out.
Cooktop
Check to see the unit is plugged in.
Replace fuse or reset circuit breaker.
To release air from the gas line, turn on any one of the surface
burner knobs.
Push in knob before turning to a setting.
Check burner ports to ensure it is clean. If it is clogged use a
tooth brush or paper clip to clean.
Check burner ports to ensure it is clean. If it is clogged use a
tooth brush or paper clip to clean.
Place the burner caps so that the alignment pins are properly
aligned to the slots.
If utilizing liquid propane the range should be converted to LP
gas by a qualified technician.
Check to see the range is set up for the correct gas type. The
range comes set up for natural gas. Please contact a qualified
technician if you look to set up LP.
Check to see the pressure regulator is installed correctly and
the gas line pressure to be correct.
Dry the burner before use.
Place the burner caps so that the alignment pins are properly
aligned to the slots.
The cookware's bottom surface should approximately be the
same size as the cooking area and burner. Cookware should
not extend more than 1" outside the cooking area. Adjust the
flame so that it does not come up around the cookware.
Oven
Check to see the unit is plugged in.
Replace fuse or reset circuit breaker.
Turn off at the main power supply (fuse or breaker box). Turn
breaker back on. If conditions persists, call for service.
The fan will automatically turn off when the electronic
components have cooled.
Remove bulb to see if the bulb is burned-out. Replace if
burned-out and re-insert bulb.
18
Solutions
Solutions