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Troubleshooting
Problem:
The Install ink cartridge message appears after you insert the print cartridge.
Action:
Removetheprintcartridge.Makesureyouremovealltapefromthecoppercontacts.Re-insertthe
cartridge making sure it snaps firmly into place.
Problem:
Paper keeps feeding continuously through the device.
Action:
You have the paper loaded into the document tray. You must load the paper for printing into the
paper tray at the back of the device. Refer to the loading paper instructions in this Setup Guide.
Problem:
Cannot send a fax / no dial tone.
Action:
Unplug and reconnect the phone cord both to the HP Fax and the wall. You should hear a click
when the cord is inserted properly. Make sure the phone line has no dial tone.
Refer to the User Guide for more information.
Visit www.hp.com/support for assistance.
www.hp.com/support
Consulte la Guía del usuario para obtener más información.
Para obtener ayuda visite www.hp.com/support.
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