WARRANTY
This Samsung product is warranted for the period of twelve (12) months from the original date of
purchase, against defective materials and workmanship. In the event that warranty service is required,
you should first return the product to the retailer from whom it was purchased. However, Samsung
Authorized Service Centres will comply with this warranty during the Warranty Period. To obtain details,
please contact your nearest Authorized Service Centre.
PROCEDURE FOR MAKING A WARRANTY CLAIM
To make a claim under the warranty, you must contact the Samsung Contact Centre (see details
above) during the Warranty Period to discuss the problems you are having with the product. If a repair
or replacement is required, you will be provided with a Warranty Claim Number and address of an
Authorised Service Centre.
If you are provided with a Warranty Claim Number, to obtain a repair or replacement of the product,
you must send the product to the Authorised Service Centre advised together with:
• a copy of your completed warranty card or, if you have already provided this to Samsung, your
name, address and contact telephone number;
• your original receipt, invoice or sales slip for the purchase of the product as new;
• your Warranty Claim Number.
• Samsung will then repair or replace the product and return it to you using the contact details
provided.
WARRANTY CONDITIONS
1. The warranty is only valid if the above procedure for making a warranty claim is followed.
2. Samsung's obligations are limited to the repair or, at its discretion, replacement of the
product or the defective part.
3. Warranty repairs must be carried out by Samsung Authorised Service Centres. No re-
imbursement will be made for repairs carried out by service centres or dealers that are
not authorised by Samsung and any such repair work and damage to the products
caused by such repair work will not be covered by this warranty.
4. This product is not considered to be defective in materials nor workmanship by reason
that it requires adaptation in order to conform to national or local technical or safety
standards in force in any country other than the one for which the product was originally
designed and manufactured. This warranty will not cover, and no re-imbursement will be
made for such adaptation, nor any damage which may result.
[NA]SSG-5100GB-00L17.indb 5
5. The warranty does not apply to any product that has been damaged or rendered
defective as a result of any of the following excluded reasons, namely:
• as a result of accident, misuse, or abuse;
• through the failure to use this product for its normal purposes;
• by the use of parts not manufactured or sold by Samsung;
• by modification without the written permission of Samsung;
• by damage resulting from transit, neglect, power surge or failure;
• by damage resulting from lightning, water, fire, or acts of God;
• as a result of normal wear and tear; or
• difference in broadcasting methods or product standards between countries.
6. This warranty is valid for any person who legally acquired possession of the product
during the warranty period.
7. NOTHING IN THESE WARRANTY CONDITIONS SHALL EXCLUDE OR LIMIT SAMSUNG'S
LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THE PROVEN NEGLIGENCE OF
SAMSUNG, UNLESS SUCH LIMITATION OR EXCLUSION IS PERMITTED BY APPLICABLE LAW.
8. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR
LIMITED BY LAW, SAMSUNG SHALL NOT BE LIABLE FOR: ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES LOSSES OR EXPENSES; OR LOST PROFITS;
OR LOSS OF USE OR LOSS OF DATA; OR DAMAGE TO GOODWILL, REPUTATION OR
LOST BUSINESS, ARISING DIRECTLY OR INDIRECTLY, FROM THE PURCHASE, USE OR
SALE OF THE PRODUCT, WHETHER OR NOT SAMSUNG WAS ADVISED OR AWARE OF
THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
9. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED
OR LIMITED BY LAW, SAMSUNG'S LIABILITY UNDER OR IN CONNECTION WITH
THIS WARRANTY OR THE PURCHASE, USE OR SALE OF THE PRODUCT SHALL NOT
EXCEED THE PRICE PAID FOR THE PRODUCT AS NEW.
10. UNLESS PROVIDED FOR IN THIS WARRANTY, ALL CONDITIONS, WARRANTIES AND
TERMS IMPLIED BY STATUTE OR OTHERWISE ARE HEREBY EXCLUDED TO THE
MAXIMUM EXTENT PERMISSIBLE BY LAW.
11. The above warranty conditions do not affect your statutory rights as a consumer or
otherwise.
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2013-01-02
8:44:55