Protemp ProBlitz 1071320 El Manual Del Propietario página 15

What is Not Covered - Warranty Exclusions
This limited warranty does not extend to and expressly excludes:
• Normal wear and tear on the product and/or attachments and accessories including without
limitation, extension cords, hoses, filters, switches, carbon motor brushes and other vacuum
attachments and accessories not specifically listed.
• Damage or burnout of the product motor resulting from failure to clear a blockage occurring
during the normal course of use.
• Loss or damage to the product resulting from conditions beyond ProTeam's control includin
without limitation, misuse, accident, abuse, neglect, negligence (other than ProTeam's), use
beyond listed capacity, or improper installation, maintenance or application.
• Unauthorized modification or alteration.
• Loss or damage to the product resulting from failure to follow the required maintenance
schedule, or failure to use the product in accordance with ProTeam's written instructions,
guidelines or the terms of its Owner's Manual.
• Lithium Ion Battery Charger limited warranty applies only to defects arising under normal usage.
All other damages are expressly excluded.
How to Notify ProTeam
If you discover that your product has a defect that you believe is covered by this limited warranty, you
must notify ProTeam or the ProTeam authorized dealer who sold you the product within the applicable
Warranty Period. You may contact ProTeam Customer Service department at (866) 888-2168 between
the hours of 8:00 a.m. and 5:00 p.m. Central Time or at any time via the fax number or the email
address listed in your Owner's Manual or at proteam.emerson.com. Customer service hours may vary
and will be updated on the ProTeam website. In order for a warranty claim to be processed as quickly
as possible, we suggest that you complete the registration card made available to you on the ProTeam
website at proteam.emerson.com. If you do not complete a registration card, you will be required
to present a dated sales receipt in order to receive warranty service. Warranty coverage for all
products is subject to your compliance with the listed notification and repair procedures. Notification
procedures for the GoFree Flex Pro backpack battery pack are set forth below.
What We Will Do to Correct Problems
ProTeam or your local ProTeam authorized dealer will determine whether your claim is covered by
this limited warranty, subject to the limitations or exclusions described above, and whether the
claim is within the applicable Warranty Period. For all warranty claims other than for the GoFree
Flex Pro backpack battery pack, provided your claim is covered under this limited warranty, ProTeam
or its authorized dealer will, at ProTeam's sole option and discretion, (a) repair or replace the
defective portion of your product or (b) replace your entire product. For GoFree Flex Pro backpack
battery packs, your local ProTeam authorized dealer will repair your product, ship your product to
an authorized repair facility, or contact ProTeam for a replacement. If ProTeam is unable repair your
product or GoFree Flex Pro backpack battery pack or provide you with a suitable replacement, you
will receive a refund of your purchase price or a credit to be used toward the purchase of a new
product or GoFree Flex Pro backpack battery pack. Products repaired or replaced during the Warranty
Period shall be covered for the remainder of the original Warranty Period. Unauthorized repairs or
modifications, or use of any parts other than genuine ProTeam parts, will nullify this limited warranty.
GoFree Flex Pro Backpack Battery Pack Notification Procedures
The GoFree Flex Pro backpack battery pack is not field serviceable and must receive special handling
instructions for shipping. Contact ProTeam Customer Service at 866.888.2168 for shipping instructions
and service options. A Return Authorization Number (RAN) must be issued prior to shipping a product.
Please call the Customer Service department number above or visit the ProTeam website to request
a RAN. If you have not submitted a completed registration card, you must include a dated, written
proof-of-purchase and a statement explaining the nature of the malfunction with the RAN. If there
is no local ProTeam authorized dealer, ProTeam's Customer Service department will give you the
name and address of the nearest field service representative or will provide you with the RAN and
instructions for shipping your product to the ProTeam repair facility.
ProTeam
SP7020 ProBlitz 2017 ESF.indd 15
LIMITED WARRANTY
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