Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions
A
UDIO
Noisy Audio
Noisy Audio
Noisy Audio
No Audio
Noisy Audio
No Audio
Normal Audio
Wrong Audio
Normal Audio
Normal Audio
Intermittent Remote Control Operation
V
IDEO
Snowy Video
Multiple Image /
Color shift in picture
Interference
Normal Video
No Video with Snow
?
No Video / No Split
No Color
Normal Video
Black Box on Screen
Normal Video
Adjust antenna location and connection
Adjust antenna location and connection
Check antenna lead-in wire
Move television away from electrical appliances, lights,
vehicles and medical equipment
Increase Volume
Check Mute
Check television SPEAKERS on/off
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check if the Power Indicator is blinking orange
Check if Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Make sure that a PC is not connected to HDMI (DIGITAL-IN) input.
Confirm that cables are in the correct jacks
Adjust Color Settings
Change Channel
Check for broken pins on S-Video cable
Check if Audio Is Set To Stereo or Mono, Not SAP
Change CC (Closed Captioning) from T1~T4 Mode
Replace Remote Control Batteries
T
ROUBLESHOOTING
.
Solutions
C
HART
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