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problem
possible cause
Melody doesn't
Melody's battery is discharged.
turn on.
Melody doesn't
Bluetooth function is not enabled on your
connect to
Bluetooth device.
my Bluetooth
Your Bluetooth device hasn't been paired
device.
with Melody.
Melody was accidentally erased from your
Bluetooth device.
Melody's memory was erased.
Your Bluetooth device wasn't the last one
that was connected with Melody.
There's an audio cable connected to
Melody's auxiliary input.
Melody
Your Bluetooth device doesn't support
navigation
remote navigation.
buttons are not
working.
The Bluetooth device is not the default
playback device in your computer.
Melody doesn't
You are using Melody in "Aux in" mode
(there's an audio cable connected to
reset its memory.
Melody).
Music sounds
Your music source's volume level is too
distorted.
high.
The external audio cable is not properly
inserted into the 3.5mm connector.
Melody's battery is low
Sound cuts
Melody is out of range.
out when I
use Melody in
There are other wireless products around
wireless mode
Melody that are causing interference.
or Melody keeps
disconnecting
from my
There are blocking objects in between
Bluetooth
Melody and your Bluetooth device.
device.
14

Troubleshooting

solution
Connect Melody to a charger and let it charge. You can still use it while
charging is taking place. If the battery was completely discharged, you
may have to wait for 5-10 minutes before Melody will turn on.
Enable the Bluetooth function in your Bluetooth device. If you're not
certain on how to do this, consult your Bluetooth device's user manual.
Pair Melody with your Bluetooth device. See steps on page 9.
Melody can remember up to six devices. While power is on, it will
always try to connect with the most recently connected device. If
Melody has been paired with more than one Bluetooth device, you can
switch to another device. See steps on page 12.
Disconnect the audio cable from Melody's auxiliary input to put the unit
back to Bluetooth mode.
Some devices (like desktop and laptop computers or Bluetooth USB
adapters) may not fully support remote navigation features. Consult
your Bluetooth device's user manual for more information.
Quit the application you were trying to stream music from and go
to your computer settings. Select Bluetooth as the default playback
device and then re-open the application.
Disconnect the cable, wait 10 seconds and execute the memory reset
procedure described on page 12.
Reduce your audio source's volume level.
Carefully but firmly insert the audio cable into the 3.5mm mini jack on
both, Melody and your external music player.
Use Melody on AC power or let the battery recharge (see page 8).
Get Melody closer to your Bluetooth device. Melody is a class 2
Bluetooth speaker and its maximum range is about 10m (32ft)
Turn off any wireless devices that you don't need and move Melody
and your Bluetooth device as far away from other wireless devices as
possible.
Quality of wireless connection will depend on both Melody's and your
Bluetooth device's radio performance. Blocking objects will reduce
the strength of the signal. Make sure there's a clear path between
Melody and your Bluetooth device to ensure a reliable connection and
operation.

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