TROUBLESHOOTING & FAQ
1.
Unable to pair with smartphone or tablet
If you have yet to follow the setup
instructions, please walk through the setup
process to pair your FenSens device with
your smartphone. The app will connect with
your device when in range automatically as
long as your smartphone's bluetooth setting
is turned on
2.
FenSens device keeps dropping signal
If your device signal keeps dropping, please
close out of the app and open it up again or
press the included Tap launcher button to
auto-launch.
3.
Lost or damaged accessories
If you have lost or damaged one of the included accessories, please
contact info@FenSens.com. The custom security screwdriver will
require a replacement if it becomes lost, but the other screws can be
easily removed using a standard screwdriver kit.
4.
Device has blind spots on the corner of my vehicle
Please refer to the "Backing Up Safely" section on the sensor's
field of vision. Please note: FenSens is a "Parking Assist" device and
does not prevent accidents. Always check in the front and the back
of your vehicle before driving, proceeding with caution of your
surroundings throughout the entire duration of your trip. FenSens is
recommended for backing up or pulling forward and receiving alerts
when an object/person suddenly appears in front or behind your
vehicle. FenSens does not possess peripheral abilities.
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