12 Troubleshooting
Caution
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/support). When you contact Philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power
•
Ensure that the AC power plug of the
unit is connected properly.
•
Ensure that there is power at the AC
outlet.
•
To save power, the system switches
off automatically 15 minutes after track
play reaches the end and no control is
operated.
No sound or poor sound
•
Adjust the volume.
•
Check that the speakers are connected
correctly.
•
Check if the stripped speaker wires are
clamped.
Left and right sound outputs reversed
Check the speaker connections and location.
No response from the unit
•
Disconnect and reconnect the AC power
plug, then turn on the system again.
•
As a power-saving feature, the unit
switches off automatically 15 minutes
after track play reaches the end and no
control is operated.
Remote control does not work
•
Before you press any function button,
fi rst select the correct source with the
remote control instead of the main unit.
•
Reduce the distance between the remote
control and the unit.
•
Insert the battery with its polarities (+/–
signs) aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the
sensor on the front of the unit.
USB device not supported
•
The USB device is incompatible with the
apparatus. Try another one.
No disc detected
•
Insert a disc.
•
Check if the disc is inserted upside down.
•
Wait until the moisture condensation at
the lens has cleared.
•
Replace or clean the disc.
•
Use a fi nalized CD or correct format disc.
Poor radio reception
•
Increase the distance between the unit
and your TV or VCR.
•
Fully extend the FM antenna.
•
Connect an outdoor FM antenna instead.
Timer does not work
•
Set the clock correctly.
•
Switch on the timer.
Clock/timer setting erased
•
Power has been interrupted or the power
plug has been disconnected.
•
Reset the clock/timer.
EN
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