Troubleshooting; Need Help - Lorex Baby LITTLE LINK BB2411 Guia Del Usuario

Troubleshooting

Problem
Cannot connect to the
camera's personal
hotspot
Cannot connect to the
camera over the Internet
Bright spot in video when
viewing camera at night
Cannot view alert
recordings
Feedback / squealing
noise coming from
smartphone / tablet

Need Help?

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information, user guides, quick start guides, and FAQs at
www.lorexbaby.com/support.
Solution
• Ensure your smartphone / tablet's
WiFi is turned on.
• Ensure that the indicator LED is
glowing steadily orange. If it is
green, the camera is in cloud mode.
Press the power / hotspot button on
the camera, then repeat the steps for
"Hotspot Setup" on page 12.
• Ensure the camera is plugged in and
powered on.
• Ensure your smartphone / tablet is at
least 6ft (2m) away from the camera.
• Hotspot connection is disabled when
the camera is connected to a PC.
• Ensure your smartphone / tablet is
connected to the Internet.
• Ensure the camera is connected to a
WiFi network and that the camera is
within the network's wireless range.
• The indicator LED on top of the
camera should glow steadily green.
Otherwise, you may have to repeat
"Cloud Setup" on page 10.
• Cloud connection is disabled when
the camera is connected to a PC.
• Night vision reflects when pointing
the camera at a window or mirror.
Move the camera to a different
location.
• You must enable at least one type
of alert notification. See "Setting up
Mobile Notifications" on page 18
for details.
• Alert recordings require a microSD
card (not included) to be inserted into
the camera.
• A hotspot connection or cloud
connection to the camera is required.
• The camera may be too close to your
smartphone / tablet. Move them
further apart.
• For optimal performance, avoid
placing the camera near televisions,
computers, cordless / mobile phones,
or other electrical equipment.
• Lower the volume on your smartphone
/ tablet.
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