TROUBLESHOOTING
If the product does not function properly or does not function at all, check the following before
calling for service.
Problem
- Power plug not inserted correctly.
- Power outage.
- Water bucket not installed properly.
- Bucket Full light is on.
The product is not
running.
- Auto Defrost light is on.
- Set humidity level is higher than room
- Room temperature or humidity level is
There is little
dehumidification.
- Air inlet or outlet is blocked.
- Door or window is open.
Humidity does not
- Room is too large for capacity of
seem to decrease
much even though
- Product is placed near a steam-
the product is
running.
- The air intake and exhaust of the
The displayed
- The dehumidifier is placed too far from
humidity level is
incorrect.
- Water bucket was removed while the
Water is dripping
from within the
product when water
bucket is removed.
Call for service immediately in the following situations.
1. Power cord is too hot or damaged.
2. The product continues to operate when the water bucket is full, overflowing the bucket.
Possible Cause
humidity level.
too low.
dehumidifier.
producing appliance.
dehumidifier are obstructed.
the humid area.
product was in operation.
TROUBLESHOOTING
Solutions
- Insert the power plug.
- Check other appliances.
- Install the water bucket correctly.
- Empty the water bucket.
- Press the Power button when Auto
Defrost ends.
- Set the desired humidity level below the
current humidity level of the room.
- Check the target humidity.
- It is normal for less dehumidification to
take place in the winter and in dry areas.
- Remove the obstruction.
- Clean the filter.
- Close the door/window.
- Use the dehumidifier in an adequately
sized room.
- Do not use the dehumidifier near
appliances which produce steam.
- Keep the dehumidifier away from walls
or other large obstructions.
- The dehumidifier's display shows the
humidity level in its current position,
which may be different from the level in
other positions.
- Turn off the product before removing
the water bucket.
Clean off any drips with a soft cloth.
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