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T R O U B LE S HO O T I NG
Troubleshooting
U N IT O P E R AT I O N
Ice machine does not operate.
•
Verify power is on.
•
Verify electrical power to ice machine and home circuit
breaker is on.
Ice machine operates, but no ice is produced.
•
Verify connection to water supply.
•
Verify water filter is not clogged. Replace water filter,
then follow cleaning and sanitizing procedure on page 7.
•
Verify spray nozzles are not blocked. Follow cleaning and
sanitizing procedure on page 7.
•
Verify water pressure at 20 psi
•
Verify bin thermostat adjustment, refer to page 5.
•
Verify ambient air temperature between 50°F
100°F
for indoor model and between 50°F
(40°C)
and 110°F
for outdoor model.
(45°C)
Unit requires frequent cleaning and sanitizing.
•
Consult a qualified professional to test water quality and
recommend appropriate water treatment.
•
Contact Sub-Zero factory certified service to disas-
semble unit and thoroughly clean and sanitize.
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12
Sub-Zero Customer Care 800.222.7820
to 80 psi
.
(1.4 bar)
(5.5 bar)
and
(10°C)
(10°C)
IC E PR OD U C T IO N
Low ice production.
•
Clean condenser area, refer to page 8.
•
Verify connection to cold water supply.
•
Verify water filter is not clogged. Replace water filter,
then follow cleaning and sanitizing procedure on page 7.
•
Verify operation of water inlet valve.
•
Verify ambient air temperature between 50°F
100°F
for indoor model and between 50°F
(40°C)
and 110°F
for outdoor model.
(45°C)
•
Contact Sub-Zero factory certified service if unresolved.
Poor ice quality, cubes are shallow, incomplete or white.
•
Follow cleaning and sanitizing procedure on page 7.
•
Replace water filter, refer to page 8.
•
Adjust cube weight, refer to page 5.
•
Verify water softener is working properly (if applicable).
•
Consult a qualified professional to test water quality and
recommend appropriate water treatment.
•
Contact Sub-Zero factory certified service to disas-
semble unit and thoroughly clean and sanitize.
and
(10°C)
(10°C)
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