error messages and solutions
Display/Problem
The device shows
nothing in the display
after you have fed the
test strip in.
After the test strip has
been fed him, and the
test material has been
applied, the test
procedure does not
start.
general information 14
Meaning
The batteries are completely
discharged.
The batteries are located wrongly or
are missing.
The test strip has been inserted with
the top side facing downwards
or is not completely inserted.
The device is faulty.
Insufficient application of blood.
Defective test strip.
Defective device.
Solution
Replace the batteries.
Check to see that the batteries are
correctly inserted (polarity).
Insert the test strip fully, with the
contacts first and the positive side
facing upwards.
Please contact our service
department.
Repeat the test using a new test
strip and larger drop of blood.
Repeat the test using a new
test strip.
Please contact our service
department.
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