Troubleshooting Guide - Detecto SlimPRO Manual De Funcionamiento

The following guide will assist you in determining errors and problems you may encounter
®
with your Detecto SlimPro Low-Profile Health Scale.
SYMPTOM
is displayed for
about 2 seconds and the
scale turns off.
is displayed for
about 2 seconds and the
scale turns off.
is displayed for
about 2 seconds and the
scale turns off.
is displayed for about
2 seconds and the scale
turns off.
Scale will not turn on after
replacing batteries.
Scale is displaying weight
in wrong weighing units.
Scale is speaking weight
in wrong language or not
at all.
Weight displayed is wrong
or display erratic.

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE
Initialization Error
Unstable weight
Weight on scale
exceeds scale capacity.
One or more batteries
are too low for accurate
weighing and should be
replaced.
One or more batteries
may be installed
incorrectly.
Wrong weighing units
selected during scale
setup.
Wrong voice language
selected during scale
setup.
Is scale used on
carpeted or non-
carpeted floor?
Carpet feet should be
installed when scale is
used on carpeted floor.
On non-carpeted floor,
carpet feet should not be
installed.
8525-M336-O1 Rev C SlimPRO Operation
POSSIBLE SOLUTION
Step off the scale. Press lightly on
the scale to re-initialize it. The
display will show a moving zero
and then turn off. The scale is
ready for use again.
Repeat weighing measurement
again, standing very still while the
weight computation is in process.
Ensure scale is empty and not
touching anything before stepping
on it to weigh. If scale continues to
show , contact your scale
service representative.
Remove battery panel on bottom
of scale. Replace all four (4)
batteries, and then re-install
battery panel.
Remove battery panel on bottom
of scale. Verify that all four (4)
batteries are installed correctly in
battery holder, and then re-install
battery panel.
Ensure scale is off. Press the
push button weighing units switch
on bottom of scale to toggle to
correct weighing units.
Refer to Voice Language
Selection instructions to select
desired voice language.
If scale is used on carpeted floor,
check if carpet feet are installed. If
not, install carpet feet and perform
weighing operation again.
If scale continues to show wrong
or erratic weight, move scale to
non-carpeted floor and perform
weighing operation again.
If on non-carpeted floor, scale
continues to show wrong or erratic
weight, contact your scale service
representative.
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