Failure Symptoms - Hiti P720L Manual Del Usuario

Chapter 5. Error Message Handling

Failure Symptoms

When detecting a failure symptom, check the printer using the following table.
Symptom
Power is not switch on.
The personal computer does not
recognize the printer.
The printer does not become ready.
The front cover does not open.
A straight stripe area is not printed.
Dotted areas are not printed.
Check if the power cable is connected to the plug socket
or the printer.
Check if the USB cable is connected to the personal
computer or printer.
Check if the front cover is properly closed.
Check if paper is jammed in the printer.
When the paper setting lamp goes off, insert the edge of
the paper until the paper setting lamp is lit.
Check if the printer is installed in a flat location.
Check if any object is placed in front of the front cover.
The thermal head may be dirty. Clean the thermal head as
described in Chapter 4, "Routine Maintenance".
If the blank area remains after cleaning the thermal head,
the head may have been disconnected. Consult with the
service center.
The roller may be dirty. Clean the roller as described in
Chapter 4, "Routine Maintenance".
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