TROUBLESHOOTING
ANYONE using or servicing this generator must read, understand, and follow all safety and operation instructions pro-
vided in the product manual. Failure to closely follow these instructions can result in circumstances leading to death,
serious injury, and property damage.
NOTE:
For all customer service inquiries, call 1-888-HWHELP1 (494-3571) or visit www.honeywellgenerators.com.
PROBLEM
Engine will not start or
starts and runs rough
Engine suddenly stops
No power at AC
receptacle
TABLE 6. Troubleshooting — Probable Causes and Solutions
HW3000/HW3000L Portable Electrical Generator Owner's Manual
Using a generator indoors CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide. This is a poi-
son you cannot see or smell.
NEVER use inside a home
or garage, EVEN IF doors
and windows are open.
PROBABLE CAUSE
No fuel.
Stale fuel.
No or low engine oil.
Spark plug cap (wire) disconnected.
Faulty/bad spark plug.
Fuel not reaching carburetor.
Dirty air filter.
Dirty spark arrestor screen.
No fuel.
No or low engine oil.
Electrical overload on generator.
Poor connection or defective cord.
Connected electrical appliance/
equipment is defective.
WARNING
DANGER
Only use OUTSIDE and
far away from windows,
doors, and vents.
Add fuel (page 21).
Drain fuel tank; fill with fresh fuel (page 26).
Add engine oil (page 18).
Install spark plug cap over spark plug.
Check/replace spark plug (page 23).
Clean fuel sediment cup (page 24).
Clean or replace air filter (page 21).
Clean spark arrestor screen (page 24).
Add fuel (page 21).
Add engine oil (page 18).
Check all circuit breakers for "tripped' position. If the
circuit breaker is tripped, reduce the load on the duplex
(NEMA 5-20R) receptacles above the breaker, wait sev-
eral minutes for the breaker to cool, and reset the breaker.
Check cord connection. Replace defective cord.
Check electrical appliance/equipment for defects. Discon-
nect defective appliance/equipment from the generator.
Have appliance serviced by qualified repair facility.
SOLUTION
Set
Tripped
www.honeywellgenerators.com
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