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Who Is Protected by This Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL product has been
purchased in the Continental United States, Hawaii or Alaska. (This Warranty does not apply to JBL products purchased
elsewhere except for purchases by military outlets. Other purchasers should contact the local JBL distributor for warranty
information.); and B.) The original dated bill of sale is presented whenever warranty service is required. The JBL Limited
Warranty on professional loudspeaker products (except for enclosures) remains in effect for five years from the date of the
first consumer purchase. JBL amplifiers are warranted for three years from the date of original purchase. Enclosures and all
other JBL products are warranted for two years from the date of original purchase.
What does the JBL Warranty cover?
Except as specified below, your JBL Warranty covers all defects in material and workmanship. The following are not covered:
Damage caused by accident, misuse, abuse, product modification or neglect; damage occurring during shipment; damage
resulting from failure to follow instructions contained in your Instruction Manual; damage resulting from the performance of
repairs by someone not authorized by JBL; claims based upon any misrepresentations by the seller; any JBL product on
which the serial number has been defaced, modified or removed.
Who Pays for What?
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure to save the original
shipping cartons because a charge will be made if replacement cartons are requested. Payment of shipping charges is
discussed in the next section of this warranty.
How to Obtain Warranty Performance?
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer Service Department),
8500 Balboa Boulevard, PO. Box 2200, Northridge, California 91329 (818/893-8411). We may direct you to an authorized JBL
Service Agency or ask you to send your unit to the factory for repair. Either way, you'll need to present the original bill of sale
to establish the date of purchase. Please do not ship your JBL product to the factory without prior authorization.
If transportation of your JBL product presents any unusual difficulties, please advise us and we may make special arrange-
ments with you. Otherwise, you are responsible for transporting your product for repair or arranging for its transportation and
for payment of any initial shipping charges. However, we will pay the return shipping charges if repairs are covered by the
warranty.
Mailing Address:
JBL Professional
8500 Balboa Blvd.
Northridge, CA 91329
Shipping Address:
JBL Professional
8370 Balboa Blvd., Dock D
Northridge, CA 91329
Customer Service:
Monday through Friday
8:00am - 5:00pm
Pacific Coast Time In the U.S.A.
(800) 8JBLPRO (800.852.5776)
www.jblproservice.com
On the World Wide Web:
www.jblpro.com
JBL WARRANTY AND CONTACTS
Contact Information
Outside the USA:
Contact the JBL Professional Distributor in your area. A
complete list of JBL Professional international distributors is
provided at our U.S.A.website - www.jblpro.com
Customer Registration:
Register online at www.jblpro.com/registration
© 2002 JBL Professional
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