Ice
Symptoms
The automatic
Did you install the appliance recently?
icemaker does
• The ice maker produces ice normally when approximately 48 hours have
not produce ice or
passed after the appliance is installed.
produces a small
Did you connect the water supply pipe to the appliance and open the supply
amount of ice.
valve?
• Connect the water supply pipe to the appliance and open the supply valve
completely.
Is the water supply hose bent?
• If the water supply hose is bent, the water flow could be compromised.
Have you dispensed a large amount of ice recently?
• It takes approximately 24 hours to produce more ice in the automatic icemaker.
Please wait.
Did you set the ice maker switch or the automatic icemaker button on the
control panel to ON?
• Press I on the automatic icemaker switch or set ON for the automatic icemaker
button on the control panel. (For more details on how to use, visit LG Electronics
website or use your smart device.)
Is the temperature of the freezer compartment set too high?
• If the set temperature is too warm, ice will be produced slowly or not at all.
Set the Freezer temperature to -18 °C for normal operation of the automatic
icemaker.
Have you been opening the appliance door frequently?
• If you open the appliance door frequently, cold air will escape, lowering the
speed of ice production. Do not open and close the appliance door frequently.
Is the appliance door completely closed?
• If the appliance door is not completely closed, the temperature of the freezer
compartment will increase, slowing down the ice production speed. Close the
appliance door completely.
Ice has bad taste
Ice has been stored for a long time.
or odor.
• Ice that has been stored for too long will shrink, become cloudy, and may
develop a stale taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
• Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned.
• See the Maintenance section for more information.
The ice storage bin needs to be cleaned.
• Empty and wash the bin (discard old cubes). Make sure that the bin is
completely dry before reinstalling it.
Possible Cause & Solution
TROUBLESHOOTING
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