64 TROUBLESHOOTING
Cooling/Ice & Water
Problem
Doors are opened often or for
long periods of time.
Unit is installed in a hot
location.
A large amount of food or
hot food was added to either
Refrigerator or
compartment.
Freezer section is
too warm.
Doors not closed correctly.
Temperature control is not set
correctly.
Defrost cycle has recently
completed.
Refrigerator or
Incorrect temperature control
Freezer section is
settings.
too cold.
Condensation from food with a
high water content has frozen
Frost or ice crystals
inside of the food package.
form on frozen food
(inside of sealed
Food has been left in the
package).
freezer for a long period of
time.
Door is opened frequently or
Frost or ice crystals
for long periods of time.
form on frozen
food (outside of
package).
Door is not closing properly.
Possible Cause
• When the doors are opened often or for long periods
• The refrigerator should not be operated in temperatures
• Adding food warms the compartment requiring the
• See the Doors will not close correctly or pop open
• If the temperature is too warm, adjust the control one
• During the defrost cycle, the temperature of each
• If the temperature is too cold, adjust the control one
• This is normal for food items with a high water content.
• Do not store food items with high water content in the
• When the doors are opened often or for long periods
• Refer to the Doors will not close correctly or pop open
Solutions
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
above 110 °F.
cooling system to run. Allowing hot food to cool to room
temperature before putting it in the refrigerator will
reduce this effect.
section in Parts & Features Troubleshooting.
increment at a time and wait for the temperature to
stabilize.
compartment may rise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm the
proper temperature has been restored once the defrost
cycle has completed.
increment at a time and wait for the temperature
to stabilize. Refer to the Control Panel for more
information.
freezer for a long period of time.
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
and condensation. To lessen the effect, reduce the
frequency and duration of door openings.
section in the Troubleshooting section.