Support and Assistance
If you need any further assistance with this speaker, please
email us with your purchase order number and a detailed
description of your issue.
Email:
support@taotronics.com (US)
support.ca@taotronics.com (CA)
support.uk@taotronics.com (UK)
For more information, please visit www.taotronics.com.
Warranty
This product is covered with TaoTronics parts and labor
warranty for 12 months from date of the original purchase
from authorized retailer and distributor. If the device fails due
to a manufacturing defect, please contact TaoTronics
Support (support@taotronics.com) immediately to launch
a warranty claim. We will instruct you on how to return the
defective unit back to us for repair and replacement.
The following are excluded from TaoTronics warranty cover:
• Device purchased as 2nd hand, used or from
unauthorized sellers
• Damage resulted from misuse and abusive action
• Damage resulted from chemical, fire, radioactive
substance, poison, liquid
• Damage resulted from natural disaster
• Damage caused to any 3rd party / person /
object and beyond
No return will be accepted without seller authorization.
Statement
We can only provide after sale services for products that are
sold by TaoTronics or TaoTronics authorized retailer and
distributor. If you have purchased your unit from a different
place, please contact the seller for return
and warranty issues.
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