HELGI V Serie Manual De Usuario página 30

Simple Troubleshooting
Machine Fails to Work Normally
Remote control failure
Machine automatically shut
down
PC Mode
Signal out of range
Background has vertical lines
or streaks
Image lack of color, color is
incorrect
Display format that is not
supported
Touch Function
Touch function invalid
Touch positioning not correct
Video Malfunction
No picture and no sound
With horizontal or vertical
stripes or image dithering
The image is not colored or
the colors are faded
Audio Malfunction
With image but without
sound
Only one speaker works
Correct VGA video output, but
no sound
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Check whether there are other objects between remote control and equipment control receiving window, thus
leading to failure of remote control.
Check whether the battery electrode in the remote control is correct.
Check whether remote control needs to replace battery.
Whether set sleep or not.
Check whether there is sudden power outage.
The system will automatically shut down if the interactive intelligent Panel's external channel loses signal for 5
minutes. Please check the input andconnection of the signal.
Check whether display is set correctly.
Check whether resolution is the best resolution.
Adjust line and field synchronization in menu.
Select automatic correction in menu.
Adjust clock and phase position in menu.
Check whether VGA is not well connected or has quality problem.
Adjust chromaticity and brightness or contrast in menu.
Select automatic correction in menu.
Adjust clock and phase position in menu.
Check that the driver has been installed and run.
With an external computer, check the USB connection between the computer and the monitor.
Start the calibration procedure from the controller.
Start the calibration procedure from Control Panel> Tablet PC Settings.
Check that the monitor is turned on.
Check the cables and that the input signal is selected correctly.
With an integrated computer, check that the computer itself is turned on.
Check the cables.
Check for possible sources of electromagnetic interference near the monitor.
Check the cables.
Adjust the color, brightness and contrast settings from the menu.
Press the Mute button on the remote control.
Adjust the volume with the VOL + / - button
Check the output volume of your PC. Using an external computer, check the cables.
Adjust the audio balance from the menu.
Check the output audio settings of your PC.
Using an external computer, check the cables.
Check the audio output settings of the PC.
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