Troubleshooting Guide
Problem
Poor or sluggish flush
Fill valve does not shut off
WARNING: Do not place toilet bowl cleaner tablets in toilet tank. The use of these tablets in this manner may
cause leakage and void warranty.
240mm
4"
100mm
Picture shows elongated bowl
Possible Cause
A. Water supply is blocked.
B. Water level is too low in tank.
C. Water supply valve is partially
closed
D. Partially clogged trapway or
drain.
E. Outlet is partially blocked by wax
gasket
A. Water level in tank is set too
high adjust
B. Debris lodged in the valve.
C. Fill valve seal may need to be
replaced
9.5"
470mm
17"
435mm
10.25"
260mm
Corrective Action
A. Shut off water supply, disconnect
supply and check water supply
valve opening.(Valve is located
on wall or floor).
B. Adjust water level in tank to
water level mark by turning
adjustment screw on
Fluidmaster
.
TM
C. Open supply valve.
D. Clear passage with an auger. If
you are unable to clear blockage,
please contact a plumber.
E. Pull toilet from wall and replace
wax ring gasket.
A. Refer to installation instructions
(Step 8) to adjust the water lever.
B. Shut off water supply valve;
remove front cap from the
Fluidmaster
valve by turning
TM
counterclockwise; turn water
supply on very slowly and flush
out the line.
C. Shut off water supply; remove
the front cap from the Fluid-
master
valve and replace the
TM
rubber seal disk (Fluidmaster
Part No. 242)
18.5"
14"
355mm
31.5"
800mm
TM