Repair of the Winch
All repairs must have factory authorization. Contact OZ Lifting LLC. to prevent voiding of the warranty and
potential damage to the winch.
Perform recommended inspections to identify which parts should be replaced.
• Only use OZ Lifting Products LLC. replacement parts.
• Contact the local OZ Lifting Products LLC. dealer for replacement parts. Please have the serial number
and part number and description available when calling.
Protect the winch from damage and corrosion by monitoring for paint chipping or excess wear.
• Refinish any problem areas by removing paint to the bare metal, cleaning the area well and repainting
with a high quality primer and finish coat.
Troubleshooting Chart
Contact OZ Lifting Products LLC. if disassembly of the winch or brake is required. The warranty will be
voided if this is not done.
Problem
Brake distance too long
Excess wear on gears or bearings
Drum not turning (handle functioning okay)
Difficulty turning handle or not turning at all
High pitched squeak
Grinding noise
Rattling noise
No clicking noise in brake
Uneven brake clicking
Dull brake clicking
Possible Cause
Discs are worn, damaged, or over lubricated
Disc brake ratchet pawl damaged or worn
Overloaded
Improper lubrication
Damaged or loose spring pins
Gears broke, stripped, or loose
Heavy load
Disc brake damaged or locked
Gears or bearings damaged or locked
Spring pins loose or damaged
Improper lubrication
Dirty lubrication
Dirty brakes or gears
Broken gears or bearings
Loose bolts, screws, fasteners
Ratchet not properly installed
Ratchet pawl damaged or worn
Broken gear tooth
Dirty or damaged spring or ratchet pawl
Excess wear of brake ratchet pawl, spring, or gear
EN pg.11
Correction
Replace
Replace
Reduce load
Relubricate
Repair
Repair/Replace
Reduce load
Repair
Repair
Repair
Relubricate
Clean and relubricate
Clean
Replace
Tighten
Install correctly
Replace
Replace
Clean or repair
Replace