Troubleshooting guide
Moisture has accumulated:
EN
There is water in the defrost pan:
If the appliance temperature is too
high:
The appliance's in contact with the
seal is hot to the touch:
The doors do not open and close
properly:
The light does not work:
The automatic ice-maker does not
work:
The dispenser does not work:
The ice dispenser stops working:
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Make sure the air ducts inside the compartment are not blocked and
•
thus preventing the circulation of air.
Make sure food is properly packaged. Dry any wet food containers
•
before placing them in the appliance.
Make sure the doors are not opened too frequently. When the door is
•
opened, the moisture contained in the room air enters the appliance.
The more often the door is opened, the faster moisture accumulates,
especially if the room itself is very humid.
If the room is very humid, it is normal for moisture to accumulate inside
•
the appliance.
This is normal in hot and humid weather. The pan can even be half full.
•
Make sure the refrigerator is level so that water does not spill from the
pan.
Are the appliance controls correctly adjusted?
•
Has a large amount of food been placed in the appliance?
•
Make sure the doors are not opened too frequently and check that the
•
doors close properly.
Make sure the air ducts inside the compartment are not blocked and
•
thus preventing the circulation of cold air.
This is normal in hot weather and when the compressor is working.
•
Make sure no food packages are blocking the door.
•
Make sure the inside parts or the automatic ice-maker are not
•
incorrectly positioned.
Make sure the door seals are not dirty or sticky.
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Make sure the appliance is level.
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Have you checked the protection devices and fuses of your home's
•
electrical system?
Is the power cable plugged into a socket powered with the right
•
voltage?
Is the lamp burnt?
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Has the freezer had enough time to become cold? With a new
•
appliance this may take overnight.
Is the automatic ice-maker ON/OFF button set to ON?
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Is water reaching the automatic ice-maker? Is the water cock open?
•
The filter may be clogged or not correctly installed. Firstly, check the
filter installation instructions to make sure the filter is correctly fitted
and not clogged. If installation or clogging is not the problem, call
qualified personnel or a technician.
Is the freezer compartment door closed?
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Is the ice bucket correctly installed?
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Are the ice cubes stuck because the ice dispenser has not been used
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for some time? Shake the ice bucket to separate the cubes and
increase the holding capacity. It is advisable to throw away the old ice
cubes and make new ice?
Has the ice dispenser lever been pressed for too long? Wait about 3
•
minutes for the dispenser motor to reset.