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5
To prevent clogging, clean the pod holders regularly with hot water, some washing-up liquid and
a washing-up brush. If you have used the 2-cup pod holder to brew cappuccino or hot chocolate,
make sure to clean it thoroughly immediately after use to remove any milk residues (Fig. 18).
Note: Use the clogged pod holder in the machine during descaling to clean it even more effectively.
6
Clean the water distribution disc with a moist cloth (Fig. 19).
Be careful when you do this. Make sure that the rubber sealing ring does not get stuck under the
edge of the water distribution disc. If it does, the coffee machine starts to leak.
Flushing the coffee machine
If you have not used the coffee machine for three days, flush it with clean cold water before you
use it again.
Flush the machine in the following way:
1
Fill the water reservoir with clean cold water up to the MAX indication and put it back
onto the machine. (Fig. 3)
2
Put the 1-cup pod holder ° or the 2-cup pod holder °° in the machine without pod(s).
(Fig. 20)
3
Put a bowl (with a capacity of 1500 ml) under the coffee spout to collect the
water (Fig. 8).
4
Press the on/off button I. Wait until the machine has heated up. Then press the 2-cup
button qq several times until the water reservoir is empty. (Fig. 21)
Descaling
When to descale
Descale the SENSEO
coffee machine frequently. Preferably descale 4 to 6 times a year, but at
®
least once every 3 months. There is no difference between soft-water and hard-water areas in this
respect. Descaling takes about 1 hour. Do not interrupt the descaling process.
Why to descale
Scale builds up inside the machine during use. It is essential to descale the SENSEO
machine at least every 3 months. Your reasons to descale:
-
It prolongs the life of your SENSEO
-
It ensures maximum cup volume
-
It ensures maximum coffee temperature
-
The machine produces less sound during brewing
-
It prevents malfunctioning
If the descaling procedure is not performed correctly, scale residue remains behind in the machine.
This causes scale to build up more quickly and may cause permanent and irreparable damage to
the machine.
Use the correct descaler
Only citric acid-based descalers are suitable for descaling the SENSEO
descales the machine without damaging it. For the correct amount, see under 'Descaling procedure'
below. Each descaling mixture can be used only once. Use a new descaling mixture each time.
We advise you to use the special SENSEO
instruction leaflet in the package.
For more information on why it is important to descale, how to descale or which descaler to use,
visit our website at www.philips.com/descale-senseo.
Never use a descaler based on mineral acids such as sulphuric acid, hydrochloric acid, sulphamic
acid and acetic acid (e.g. vinegar). These descalers may damage your SENSEO
Descaling procedure
The descaling procedure consists of 2 descaling cycles, each with 1 litre of descaling mixture, and
2 flushing cycles. Do not interrupt the descaling cycles and do not switch off the machine before
or between the flushing cycles.
Note: The procedure described below only applies to the special SENSEO
1
Press the on/off button I to switch on the machine.
2
Place the 1-cup pod holder ° with a used coffee pod in it in the coffee machine.
Close the lid and make sure it is properly locked.
Never descale the SENSEO
coffee machine with the lid open. Make sure the lid is properly locked.
®
3
Mix 50 grams of descaler powder with 1 litre of water in a measuring jug. Stir until the
powder is completely dissolved.
4
Fill the water reservoir with the descaler mixture (Fig. 22).
5
Put the water reservoir back into the coffee machine. The machine is ready for use when
the indicator light lights up continuously.
6
Put a bowl with a capacity of 1500 ml under the spout to collect the descaling mixture (Fig. 8).
7
Press the 2-cup button qq and let the machine operate. Repeat this until the water
reservoir is empty. (Fig. 21)
Note: Make sure that you use up the 1 litre descaling mixture completely during the descaling cycle.
Never interrupt the descaling cycle.
8
Exchange the 1-cup pod holder ° for the 2-cup pod holder °°. Place a used pod in
the 2-cup pod holder °° and close the lid.
9
Repeat steps 3 to 7.
Note: Do not refill the water reservoir with used hot water or the used descaling mixture.
10
Remove the used pod and clean both pod holders after descaling with hot water and a
washing-up brush to prevent the sieve in the centre from getting clogged.
11
Rinse the water reservoir with clean cold water. Fill the water reservoir up to the MAX
indication with clean cold water and repeat steps 5 to 7 (Fig. 3).
12
Rinse the water reservoir once again with clean cold water. Fill the water reservoir with
clean cold water up to the MAX indication and repeat steps 5 to 7 once more (Fig. 3).
Note: Always rinse the machine by letting it empty two full water reservoirs.
coffee machine
®
machine. This type of descaler
®
Descaler (HD7012/HD7011/HD7006). Read the
®
coffee machine.
®
Descaler.
®
Frost-free storage
If the coffee machine has already been used and therefore has been flushed with water,
it may only be used and stored in a frost-free place to prevent it from becoming damaged.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service or go to your
Philips dealer. You can also contact the Philips Consumer Care Centre in your country
(see the worldwide guarantee leaflet for contact details).
Recycling
-
This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 23).
-
Follow your country's rules for the separate collection of electrical and electronic products.
Correct disposal helps prevent negative consequences for the environment and human health.
Guarantee and support
If you need information or support, please visit www.philips.com/support or read the
separate worldwide guarantee leaflet.
The purchase of the Philips SENSEO
Jacobs Douwe Egberts or Philips under any of their patents nor does it confer upon the
purchaser a licence under these patents.
Always return the machine to a service centre authorised by Philips for examination or repair.
Do not attempt to repair the machine yourself, otherwise your guarantee becomes invalid.
Troubleshooting
This chapter summarises the most common problems you could encounter with the machine.
If you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem
My coffee cup
coffee
®
overflows with
cold coffee.
The indicator light
flashes slowly.
The indicator
light flashes
quickly.
The coffee is
not hot enough.
The coffee
temperature
in the cup
decreases
quickly.
I cannot open
the lid.
The coffee
machine
produces less
coffee than
before.
I cannot close
the lid properly.
The coffee
is not strong
enough.
The coffee is
too strong.
coffee machine does not exhaust any of the rights of
®
Cause
Solution
You did not flush the
Flush the machine before first use. When
machine before first use.
the machine has emptied a complete water
reservoir, you can start to make a new coffee.
The machine is heating
If this takes longer than two minutes, contact the
up.
Philips Consumer Care Centre in your country.
There is not enough
Fill the water reservoir and make sure you
water in the water
place the water reservoir properly into the
reservoir.
machine.
The float in the water
Empty the water reservoir and shake it a few
reservoir may be stuck.
times to release the float. Clean the water
reservoir with hot water and some washing-up
liquid or in the dishwasher.
If these solutions do not solve the problem,
contact the Philips consumer Care Centre in
your country.
You have used the
Perform the descaling procedure as described
machine for a longer
in chapter 'Descaling'.
period without descaling.
Do not use cups that
Use thin-walled cups. Thin-walled cups absorb
are too large.
less heat from the coffee than thick-walled
cups.
You can preheat the coffee machine and cup
by brewing a cup of hot water first without
placing a coffee pod in the pod holder.
A temporary vacuum
Switch off the coffee machine. Pull up the lever
has developed under
and wait 24 hours before you open the lid. You
the lid.
may need to use some force. Always make sure
the pod holders are clean and the sieve is not
clogged to prevent vacuum.
Perhaps the sieve in the
If the sieve is clogged, use a washing-up brush to
centre of the pod holder
unclog the sieve. If you cannot unclog it properly
is clogged.
with the washing-up brush, put the pod holder
in the machine and descale the machine. Descale
the machine (see chapter 'Descaling').
Perhaps a used coffee
If this is the case, remove the used pod.
pod is sticking to the
water distribution disc.
You may not have
Use 1 pod in combination with the 1-cup pod
used the right number
holder and the 1-cup button. Use 2 pods in
of pods or may have
combination with the 2-cup pod holder and
pressed the wrong
the 2-cup button.
button.
The pod(s) may not
Place the coffee pod(s) properly in the centre
have been placed in the
of the pod holder, to prevent water from
pod holder properly.
escaping along the edge of the pod(s). When
you use two coffee pods on top of each other,
make sure that the convex sides of both pods
point downwards and press the pods lightly
into the pod holder. Make sure that the coffee
in the pod is distributed evenly.
You may have used the
Place a new pod in the pod holder to brew a
same pod twice.
fresh cup of coffee.
Perhaps you need a
If you prefer a more robust flavour, Senseo
different flavour.
coffee pods with a stronger blend are available.
Perhaps you need a
If you prefer a milder flavour, Senseo
different flavour.
pods with a milder blend are available.
®
coffee
®
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