Troubleshooting
Problem
Grill or side burner
will not light
Burner flame is
yellow and gas
odor can be
smelled
Excessive flare-up
Possible Cause
1. The ignition wire came off
the electrical igniter.
2. The distance between the
ignition pin and the burner
is greater than 0.1-0.2 inch(side
burner).
3. The ignition wire is broken.
4. The battery has died.
5. The battery is in the wrong
polarity.
6. The electrode tip does not
produce sparks at the
burner port.
7. No gas supplied.
8. Air shutter opening is too
big.
1. The air shutter opening is
not properly set.
2. Spiders or insects block the air
shutter.
3. Gas leaks
1. Grilling fatty meats while knobs
on "HIGH".
2. Spray water on gas flames.
3. Hood closed when grilling.
Corrective Action
1. Reconnect the ignition wire to the
electrical igniter.
2. Loosen the ignition pin and adjust the
distance, then fasten it again.
3. Call customer service for a
replacement ignition wire.
4. Install a new AA battery.
5. Change the battery polarity.
6. Reinstall the electrode.
7. Turn on the regulator valve.
8. Loosen the air shutter and adjust the
opening to a smaller size.
1. Loosen the air shutter and adjust the
opening to have blue flames.
1/4 in. opening for LPG.
1/8 in. or less opening for NG.
2. Clean blockages.
3. Check for the source of gas leaks.
1. Grill fatty meats when the grids are
cold while the knobs are on the "LOW"
setting. Move the meats to the
warming rack if flare up continues
until flame settles down.
2. Never spray water on gas flames.
3. Hood up when grilling.
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