One Year Limited Warranty
Rydeen North America Inc. (a manufacturer of "Rydeen" products) warrants this product (DVA6)
only to the original purchaser as described following:
Warranty Period
Rydeen warrants this product for a period of one (1) year from the original purchase date with
proof of purchase.
Warranty Coverage
This warranty covers all defects in material and workmanship except as specified below.
1. Installation by anyone other than an authorized Rydeen Mobile Retailer voids the warranty.
2. Any products distributed outside of the USA by Rydeen North America Inc. (Rydeen) or which is
not purchased in the USA or Canada unless the product is purchased through the USA Military
Exchange Service.
3. Any product(s) which are purchased from an unauthorized retailer (in store or online).
4. Any products in which the serial number label or the model number label are removed, torn,
modified or replicated.
5. Any damage defects or malfunctions resulting from any of following:
a) When defect occurs during shipment of product (freight carrier's responsibility).
b) Installation or removal of product.
c) Accidents, act of nature, misuse, abuse, neglect, unauthorized product modification or
failure to follow product owner's manual instructions.
d) Any repair or attempt to repair without RYDEEN authorization.
e) Any other cause which is not related to product defect.
f) Any cosmetic damages due to normal wear and tear.
g) Any consumable items (such as fuse or batteries).
If any problems develop with your Rydeen products during or after the Limited Warranty Period, or
if you have any questions regarding the operation or installation of the product, you should contact
your Rydeen retailer. If the problem or your question is not handled to your satisfaction, please
contact Rydeen Customer Service Department at 1-877-777-8811 (within the USA only) Monday -
Friday between 9:00 AM to 4:00 PM Pacific Standard Time or visit www.rydeenmobile.com.
If warranty service is required for your Rydeen product:
1. Please call Rydeen Customer Service Department and obtain a Return Authorization Number
("RA") Number.
2. Please pay for any shipping charge to Rydeen Customer Service Department. Rydeen will
pay the return shipping charge, if the repair or service was performed during the warranty
period. Rydeen will ship freight collect (recipient is responsible for shipping charge) if Rydeen
determine; the service was performed outside of warranty period or exclusions described above
warranty coverage. Rydeen will not accept warranty service requests from outside of the U.S.A.
even if product was purchased in the USA.
3. Please include a copy of your original purchase receipt including Rydeen product model
number, purchase date, retailer name/address and a RA Number whenever your product is sent
for warranty service.
4. Rydeen will pay for all labor and material expenses for covered product during warranty period.
5. Shipping address for Rydeen Customer Service Department is following:
Rydeen North America Inc. (a manufacturer of Rydeen products), 2701 Plaza Del Amo, Unit 705,
Torrance, California 90503, USA
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