Manufacturer warrants, to the purchaser and subsequent owner during the warranty
period, every new product to be free from defects in material and workmanship under
normal use and service, when properly used and maintained, for a period of one year
from date of purchase by the end user, or 18 months from date of original manufacture
of the product, whichever comes fi rst. Parts that fail within the warranty period, one
year from date of purchase by the end user, or 18 months from the date of original
manufacture of the product, whichever comes fi rst, that inspections determine to be
defective in material or workmanship, will be repaired, replaced or remanufactured at
Manufacturer's option, provided however, that by so doing we will not be obligated to
replace an entire assembly, the entire mechanism or the complete unit. No allowance
will be made for shipping charges, damages, labor or other charges that may occur
due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any material or
product that has been disassembled without prior approval of Manufacturer, subjected
to misuse, misapplication, neglect, alteration, accident or act of God; that has not
been installed, operated or maintained in accordance with Manufacturer's installation
instructions; that has been exposed to outside substances including but not limited to
the following: sand, gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives
(oil, gasoline, solvents, etc.), or other abrasive or corrosive substances, wash towels
or feminine sanitary products, etc. in all pumping applications. The warranty set out
In those instances where damages are incurred as a result of an alleged pump failure,
the Homeowner must retain possession of the pump for investigation purposes.
EASY DO'S & DON'T'S FOR INSTALLING A SUMP PUMP
1. DO read thoroughly all installation material provided with the pump.
2. DO inspect pump for any visible damage caused by shipping. Contact
dealer if pump appears to be damaged.
3. DO clean all debris from the sump. Be sure that the pump will have a hard,
fl at surface beneath it. DO NOT install on sand, gravel or dirt.
4. DO be sure that the sump is large enough to allow proper clearance for the
level control switch(es) to operate properly.
5. DO Always Disconnect Pump From Power Source Before Handling.
DO always connect to a separately protected and properly grounded
circuit.
DO NOT ever cut, splice, or damage power cord (Only splice in a watertight
junction box).
DO NOT carry or lift pump by its power cord.
DO NOT use an extension cord with a sump pump.
6. DO install a check valve and a union in the discharge line.
DO NOT use a discharge pipe smaller than the pump discharge.
ELECTRICAL PRECAUTIONS- Before servicing a pump, always shut off the main power breaker and then unplug the pump - making
sure you are wearing insulated protective sole shoes and not standing in water. Under fl ooded conditions, contact your local electric company or a
qualifi ed licensed electrician for disconnecting electrical service prior to pump removal.
Submersible pumps contain oils which becomes pressurized and hot under operating conditions - allow 2½ hours after disconnecting before
at tempt ing service.
CONDITION
A. Pump will not start or run.
B. Motor overheats and trips over load
or blows fuse.
C. Pump starts and stops too often.
D. Pump will not shut off.
E. Pump operates but delivers little or
no wa ter.
F.
Drop in head and/or capacity after
a period of use.
If the above checklist does not uncover the problem, consult the factory - Do not attempt to service or otherwise disassemble pump. Service must
be performed by Zoeller Authorized Service Stations. Go to www.zoeller.com/zcopump/TechSupport/authsslisting.htm to fi nd the Authorized Service
Station in your area.
Limited Warranty
SERVICE CHECKLIST
COMMON CAUSES
Check fuse, low voltage, over load open, open or incorrect wiring, open switch, impeller or seal bound me chan i cal ly,
defective capacitor or relay when used, motor or wiring shorted. Float assembly held down. Switch defective,
dam aged, or out of adjustment.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically, defec-
tive capacitor or relay, motor shorted.
Float tight on rod, check valve stuck or none installed in long distance line, over load open, level switch(s) defec-
tive, sump pit too small.
Debris under fl oat assembly, fl oat or fl oat rod bound by pit sides or other, switch de fec tive, damaged or out of
adjustment.
Check strainer housing, discharge pipe, or if check valve is used vent hole must be clear. Dis charge head
ex ceeds pump capacity. Low or incorrect voltage. Incorrect motor rotation. Ca pac i tor defective. Incoming water
con tain ing air or causing air to enter pump ing chamber.
Increased pipe friction, clogged line or check valve. Abrasive material and ad verse chem i cals could possibly
deteriorate impeller and pump housing. Check line. Remove base and inspect.
© Copyright 2009 Zoeller Co. All rights reserved.
2
in the paragraph above is in lieu of all other warranties expressed or implied; and
we do not authorize any representative or other person to assume for us any other
liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Lou is ville, Ken tucky 40211, Attention:
Cus tom er Ser vice De part ment to obtain any need ed repair or re place ment of part(s)
or additional in for ma tion pertaining to our warranty.
MANUFACTURER EXPRESSLY DIS CLAIMS LI A BIL I TY FOR SPE CIAL,
CON SE QUEN TIAL OR IN CI DEN TAL DAM AG ES OR BREACH OF EX PRESSED
OR IMPLIED WARRANTY; AND ANY IMPLIED WAR RAN TY OF FIT NESS FOR A
PAR TIC U LAR PUR POSE AND OF MER CHANT ABIL I TY SHALL BE LIM IT ED TO
THE DU RA TION OF THE EX PRESSED WAR RAN TY.
Some states do not allow limitations on the duration of an implied warranty, so the
above limitation may not apply to you. Some states do not allow the exclusion or
limitation of incidental or con se quen tial dam ag es, so the above lim i ta tion or exclusion
may not apply to you.
This warranty gives you specifi c legal rights and you may also have other rights
which vary from state to state.
7. DO NOT use a sump pump as a trench or excavation pump, or for pumping
sewage, gasoline, or other hazardous liquids.
8. DO test pump immediately after installation to be sure that the system is
working properly.
9. DO cover sump with an adequate sump cover.
10. DO review all applicable local and national codes and verify that the installation
conforms to each of them.
11. DO consult manufacturer for clarifi cations or questions.
12. DO consider a two pump system with an alarm where an installation may become
overloaded or primary pump failure would result in property damages.
13. DO consider a D.C. Backup System where a sump or de w a ter ing pump
is necessary for the prevention of property damages from fl ooding due
to A.C. power disruptions, mechanical or electrical problems or system
over load ing.
14. DO inspect and test system for proper operations at least every three
months.