Disc operation
The disc cannot be loaded.
• Another disc is already loaded.
• The disc has been forcibly inserted upside down or in
the wrong way.
The disc does not play.
• The disc is defective or dirty.
• The disc is not playable.
• The DVD is not playable due to the region code.
• The disc is not finalized (page 55).
• The disc format and file version are incompatible
with this unit (page 10, 55).
• Press Z to remove the disc.
MP3/WMA/AAC/JPEG/Xvid/MPEG-4 files do not
play.
• Recording was not performed according to the ISO
9660 level 1 or level 2 format or the Joliet or Romeo
expansion format (DATA CD), or the UDF Bridge
format (DATA DVD) (page 55).
• The file extension is incorrect (page 56).
• Files are not stored in MP3/WMA/AAC/JPEG/Xvid/
MPEG-4 format.
• If the disc contains multiple file types, only the
selected file type (audio/video/image) can be played.
t Select the appropriate file type using the list
(page 32).
MP3/WMA/AAC/JPEG/Xvid/MPEG-4 files take
longer to play than others.
The following discs take a longer time to start
playback.
– a disc recorded with a complicated tree structure.
– a disc recorded in Multi Session/Multi Border.
– a disc to which data can be added.
The disc does not start playing from the
beginning.
Resume playback or multi-disc resume playback
(page 52) has taken effect.
Certain functions cannot be performed.
Depending on the disc, you may not be able to perform
operations such as stop, search, or repeat/shuffle play.
For details, refer to the manual supplied with the disc.
The soundtrack/subtitle language or angle
cannot be changed.
• Use the DVD menu instead of the direct selection
button on the remote commander (page 19).
• Multilingual tracks, multilingual subtitles, or multi-
angles are not recorded on the DVD.
• The DVD prohibits changing.
The operation buttons do not function.
The disc will not eject.
Press the reset button (page 15).
USB playback
Items cannot be played via a USB hub.
This unit cannot recognize USB devices via a USB
hub.
Items cannot be played.
Reconnect the USB device.
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The USB device takes longer to play.
The USB device contains large-sized files or files with
a complicated tree structure.
A beep sounds.
During playback, the USB device has been
disconnected.
t Before disconnecting a USB device, make sure to
stop playback first for data protection.
The sound is intermittent.
The sound may be intermittent at a high bit rate of
more than 320 kbps.
Bluetooth function (XAV-64BT)
The other Bluetooth device cannot detect this
unit.
• Set "Signal" to "ON" (page 39).
• While connecting to a Bluetooth device, this unit
cannot be detected from another device. Disconnect
the current connection and search for this unit from
the other device. The disconnected device can be
reconnected by selecting from the list of registered
devices.
This unit cannot detect the other Bluetooth
device.
Check the Bluetooth setting of the other device.
Connection is not possible.
• Depending on the other device, searching from this
unit may not be possible.
t Search for this unit from the other device.
• Depending on the status of the other device,
searching from this unit may not be possible.
t Search for this unit from the other device.
• Check the pairing and connection procedures in the
manual of the other device, etc., and perform the
operation again.
The name of the detected device does not
appear.
Depending on the status of the other device, it may not
be possible to obtain the name.
There is no ringtone.
• Raise the volume while receiving a call.
• Depending on the connecting device, the ringtone
may not be sent properly.
t Set "Ringtone" to "Default" (page 39).
The talker's voice volume is low.
Raise the volume during a call.
The other party says that the volume is too low
or high.
Adjust the "MIC Gain" level (page 38).
Echo or noise occurs during call
conversations.
• Reduce the volume.
• "EC/NC Mode" is set to "Mode 1."
t Set "EC/NC Mode" to "Mode 2" (page 39).
• If ambient noise other than the phone call sound is
loud, try reducing this noise.
t Shut the window if road noise is loud.
t Lower the air conditioner if the air conditioner is
loud.