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COMMERCIAL GUARANTEE CONDITIONS
This product has a two-year repair guarantee from the date of sale,
against all manufacturing malfunctions, including repairwork and
replacement parts, and a five-year guarantee on the compressor
(component only). To justify the purchase date, it will be mandatory to
present the end user's invoice or purchase receipt and the installation
company data. This guarantee will only be effective in Spain.
EXCLUSIONS FROM THE GUARANTEE
1. Devices used improperly, in a manner not in accordance with the instructions for
use.
2. Maintenance or upkeep of the appliance: gas charges, periodic reviews,
adjustments, greasing.
3. The devices disassembled or manipulated by the user or persons outside the
authorized technical services.
4. Materials broken or deteriorated due to wear or normal use of the device: remote
controls, gaskets, plastics, filters, etc.
5. Devices that do not have the factory serial number identified or in which it has
been altered or erased.
6. Faults caused by fortuitous causes or accidents of force majeure, or as a result of
abnormal, negligent or inappropriate use of the device.
7. Civil liabilities of any nature.
8. Loss or damage to software or information media.
9. Faults produced by external factors such as current disturbances, electrical
surges, excessive or incorrect voltage supply, radiation and electrostatic discharges
including lightning.
10. Installation defects, such as lack of ground connection between indoor and
outdoor units, lack of ground connection in the home, alteration of the order of the
phases and the neutral, flare in poor condition or connection with refrigeration pipes
of different diameter.
11. When there is a pre-installation, the damage caused by not carrying out an
adequate preliminary cleaning of the installation with nitrogen and checking for air-
tightness.
12. External device linkages (such as Wi-Fi connections). This can never lead to unit
change.
13. Substitutions and / or repairs to equipment or devices installed or located at a
height equivalent to or greater than 2'20 meters from the ground.
14. Damage by freezing in plate and / or tube exchangers, and in condensers and
water chillers.
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